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Mercedes-Benz of Richmond - Service Center

Henrico, VA

4.7
682 Reviews
Today: 7:30 AM - 6:00 PM Closed Now
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682 Reviews of Mercedes-Benz of Richmond - Service Center

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June 24, 2018

Always a good experience! Needed 4 new tires and was concerned about my brakes. I was given tire options, found out my brakes were fine, and was kept updated as I waited for m More

by Hanover Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garland
June 23, 2018

Very satisfied I was very satisfied with the service I received recently from McGeorge Mercedes Benz. The loaner car made it most convenient to work with your deale More

by businesscar girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
June 21, 2018

Great Brake Service Steven Honeywell and the team did an awesome job with getting my wife a loaner of equivalent model. The service was a recommendation from a previous v More

by ARCARRINGTONSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Honnewell
June 18, 2018

STRANDED IN OLD CAR MY CAR BROKE DOWN IN THE MIDDLE OF AN 9HOUR TRIP IN WHICH LEFT ME HERE AT THIS DEALER FAR FROM HOME .AFTER SOME MINOR MIS COMMUNICATION ' THEY WERE More

by FASTSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GM( KEITH REDDY') SERVICE (CHRIS GARLAND) ( LOGAN BUNGER)
June 07, 2018

Surprise Just showed up with a problem with a tire....six or eight folks in front and they took me in and fixed the problem in a short period of time...perfect More

by Longtime customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garland
June 06, 2018

Tire repair The customer service was very good.. the rep (Patrick) assigned to me was very helpful and kept me informed, however the length of time it took to More

by Stephanie27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson
June 05, 2018

Superb Service! Austin has the most pleasant disposition and always goes out of his way to give you that “great” customer care experience. I was worried that I would More

by Jakasykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
June 05, 2018

Great service It didn't take long, for the service I had done very good job. Will recommend that everyone should choose thos dealership. I will return More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
June 05, 2018

Typically great service From appointment scheduling, through service intake, through follow up during service with all questions answered through delivery after service compl More

by Wahoo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson
May 13, 2018

Great Service Everyone we dealt with at Mercedes-Benz of Richmond was professional, courteous, efficient and friendly. All this plus reasonable prices. What more c More

by MaxiFran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hunnewell
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