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Mercedes-Benz of Richmond - Service Center

Henrico, VA

4.7
683 Reviews

683 Reviews of Mercedes-Benz of Richmond - Service Center

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May 13, 2018

Great Service Everyone we dealt with at Mercedes-Benz of Richmond was professional, courteous, efficient and friendly. All this plus reasonable prices. What more c More

by MaxiFran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hunnewell
May 10, 2018

Impromptu visit, was in and out. Issue with tire. Thank you! See above. Problem with tire pressure. Dropped in on lunch break. Problem solved quickly. I have been pleased with sales and service thus far in my ex More

by Mercies 4scp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman (excellent) and service staff. Didn't get names this time, but all have been very helpful especially Chris Garland.
May 08, 2018

Excellent Service. My husband and i brought my Mecedes in for routine service. Mr. Patrick Thompson is our service advisor. He is very professional and knowledgeable. More

by Johnson4077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Patrick Thompson
May 06, 2018

My Service Went in for a routine service and left w/a new Sence of a job well done by everyone involved. And I’m not associated w/anyone at the dealership. And I More

by Yadira4840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson and I’m not related or associated w/any dealership.
April 23, 2018

Exceptioal treatment Chris Garland takes care of me exceptionally well EVERY time I have my car serviced at McGeorge Mercedes and he is always there to be of assistance to More

by Rodney47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garland
April 18, 2018

Would recommend this dealership Always treated friendly and professionally and kindly.. Arranged for an early appointment at my request and greeted when arrived. Waiting room was c More

by BIRDMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Shaban and Chris Garland
April 14, 2018

Exceptional dealership & Exceptional people Best Service team in Richmond - Excellent Service Advisor in Logan Bunger Great amenities and excellent waiting lounge where you can work while you w More

by smrs55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Bunger
March 31, 2018

very quick and professional Very extraordinary service.. Patrick was very helpful and professional. He answered all questions I had and made sure I was comfortable while waiting. More

by James (Jim) Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson
March 29, 2018

always professional Very considerate of customers needs and time. They make appropriate suggestions without being pushy and are very respectful of customers choices.. I More

by Mbbussa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
March 27, 2018

Great experience My service consultant Patrick at West Broad Street was great...very professional, courteous and his customer services was outstanding. I was greeted a More

by Adpervall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
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