Mercedes-Benz of Richmond - Service Center

Efficient and friendly I had a scheduled maintenance scheduled..my loaner car was immediately available, the service manager , Greg, went over the recommended services..I wa I had a scheduled maintenance scheduled..my loaner car was immediately available, the service manager , Greg, went over the recommended services..I was in and out in minutes! Everyone was happy and filled with seasonal spirit..I actually enjoy getting my car serviced! Rita Earl More

Always Great Sevice I am never disappointed when I deal with the group at MB of Richmond. Their service employees are top notch and always keep you informed of the progr I am never disappointed when I deal with the group at MB of Richmond. Their service employees are top notch and always keep you informed of the progress of the service. More

Friendly customer service I needed to replace the auxiliary battery on my 2014 S Class. I called on a Saturday and got an appointment on Tuesday at a time convenient to me. I needed to replace the auxiliary battery on my 2014 S Class. I called on a Saturday and got an appointment on Tuesday at a time convenient to me. Since I was waiting on the car, the Service Department got on it right away and finished the job within an hour. Everyone was knowledgeable and friendly. More

The dealership has customer oriented personnel Excellent customer service by all personnel and all are professional. The parts department personnel are also great and knowledgeable. The General Man Excellent customer service by all personnel and all are professional. The parts department personnel are also great and knowledgeable. The General Manager - Keith is excellent. More

Chris Garland As usual Chris Garland offered excellent customer service and even resolved a small issue. I always take my cars to him. He is the best As usual Chris Garland offered excellent customer service and even resolved a small issue. I always take my cars to him. He is the best More

Completely satisfied! Very professional and thorough service. Felt like they really took care of my car, and ran it through a comprehensive set of tests before they arrive Very professional and thorough service. Felt like they really took care of my car, and ran it through a comprehensive set of tests before they arrived at a conclusion. More

Very good service! The people who greet me when I drive in to the service area are very friendly and helpful. I find that Patrick Thompson gives excellent advice, and h The people who greet me when I drive in to the service area are very friendly and helpful. I find that Patrick Thompson gives excellent advice, and he promptly communicates with me by text about my car. No complaints.... More

Great service . Had to deal with manager Ron as well as Logan from service . I highly recommend them . They won't disappoint you .I will send my friends as well . Had to deal with manager Ron as well as Logan from service . I highly recommend them . They won't disappoint you .I will send my friends as well More

Excellent, EPIC Excellent in every way! I would recommend this service center to everyone. If you want to get your service done right the first time come to McGeorge Excellent in every way! I would recommend this service center to everyone. If you want to get your service done right the first time come to McGeorge centers. More

Best dealership ever I cannot day enough about the service department at Mercedes Benz of Richmond...and about Logan, my service advisor. Prompt, dependable, reasonable (c I cannot day enough about the service department at Mercedes Benz of Richmond...and about Logan, my service advisor. Prompt, dependable, reasonable (costs), and attention to detail. A++++ on all!!!! More