Mercedes-Benz of Richmond - Service Center

Car Repair Outstanding service provided by Service Technician Craig Johnson. He is very professional. Craig took the time to explain the procedure and kept me in Outstanding service provided by Service Technician Craig Johnson. He is very professional. Craig took the time to explain the procedure and kept me informed during repair of my car. More

I was pleased I was there for a repair that was done well and to satisfaction. Peter coordinated the paint repair and got my car back in a timely fashion. I was there for a repair that was done well and to satisfaction. Peter coordinated the paint repair and got my car back in a timely fashion. More

Inspectiion and general mainitence. Excellent service with knowledgeable people. Always friendly and get the best attention possible. I would recommend your service and sale department Excellent service with knowledgeable people. Always friendly and get the best attention possible. I would recommend your service and sale department to any one. See you soon More

Service for check engine light. Brake and transmission flush I have been dealing with McGeorge Mercedes in Richmond for many years. I trust the service personnel when working on my vehicle. Everyone at the deale I have been dealing with McGeorge Mercedes in Richmond for many years. I trust the service personnel when working on my vehicle. Everyone at the dealership is wonderful. My service advisor Chris Garland is one of the best. Always a pleasure when bringing vehicle in and goes out of his way to make the visit pleasant. I recommend to friends at work. More

problem with front passenger side seat My service was schedule for 1-11-2016 upon my arrival I was greeted by my service advisor, who promptly lead me to his office where the necessary pape My service was schedule for 1-11-2016 upon my arrival I was greeted by my service advisor, who promptly lead me to his office where the necessary paperwork was completed as to my issues with my car. Also, we discussed upcoming services that would be needed and cost. My advisor kept me informed as to progress of the work as well as the special attention that required my approval with regards to the passenger side seat. I found my service advisor to be very professional and very knowledgeable of every aspect of my repair work. Overall, my total experience with the work done and my satisfaction with the service advisor are excellent. More

Service- Schedule B Great service- nice people to deal with and knowledgeable-:). Have always used this dealership for my 2000 Mercedes- and they keep it running well. It Great service- nice people to deal with and knowledgeable-:). Have always used this dealership for my 2000 Mercedes- and they keep it running well. It is always well taken cared of! Forgot to give 15% coupon/ will call tomorrow. More

Great Customer Service Steve suggested/recommended for all the services needed right now and also those in the near future, and to me it was very helpful, and also appreciat Steve suggested/recommended for all the services needed right now and also those in the near future, and to me it was very helpful, and also appreciate the loaner for the day. More

Very satisfied The service was fabulous!! I was placed in a beautiful loaner for the day, and the guy that helped me was very helpful. I don't remember his name, but The service was fabulous!! I was placed in a beautiful loaner for the day, and the guy that helped me was very helpful. I don't remember his name, but I do know that he's a fan of the Charger's. More

always satisfied Logan always explains exactly what I should expect and what is necessary. Derek does great work and helps keep my wait time to a minimum. Logan always explains exactly what I should expect and what is necessary. Derek does great work and helps keep my wait time to a minimum. More

Service at its Highest Service experience was excellent. Kept to the time promised with the work was outstanding. The folks were extremely accommodating to meet my schedule Service experience was excellent. Kept to the time promised with the work was outstanding. The folks were extremely accommodating to meet my schedule and timeframe. More