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Mercedes-Benz of Rochester

Rochester, MN

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92 Reviews
As the preferred Mercedes-Benz dealership serving Rochester, MN, we're proud to welcome you to Mercedes-Benz of Rochester. From our inception, we sought to create a different kind of dealership. We wanted to serve the Rochester area with great Mercedes-Benz models and great customer service. By combining the unmatched sophistication of the Mercedes-Benz brand with a personal touch not found elsewhere, we at Mercedes-Benz of Rochester proudly provide a relatable resource for your next move toward the car of your dreams. Of course, it doesn't hurt to have the world's most-desired automobiles in your showroom to boost your homegrown credibility. From the iconic E-Class to the agile C-Class to the legendary AMG® line, our inventory doesn't need much introduction. The craftsmanship speaks for itself, and this legacy of professionalism and hard-earned pride extends to every branch of our dealership, from sales to service to finance. We look forward to your next visit to Mercedes-Benz of Rochester, and welcome the opportunity to earn your business. There are so many people who work hard here every day to ensure that you always have the best experience with us. To that end, we have developed our concierge service. Do you want to test drive a Mercedes-Benz? Then we can bring it right out to you. Do you need service for the Mercedes-Benz that you already own, then we can pick it up from your home or work, bring it into our service department, and return it like nothing ever happened, except that all of your service will be completed. The Ed Napleton Automotive Group The Ed Napleton Automotive Group acquired Mercedes of Rochester on October 23, 2019. This is the group's fourth Minnesota-based dealership and its first Mercedes-Benz location. Overall, the group has a total of 45 stores in eight different states. As the Ed Napleton Automotive Group grows, commitment to its staff and involvement with the local communities in which they operate continue to be a cornerstone belief of the company. Our unprecedented level of dedication is a key contributing factor to the group's continued success, and the main reason car-buyers trust us when the time comes to purchase a new vehicle. The Ed Napleton Automotive Group is proud to serve Rochester and the greater area of Southeastern Minnesota in a way that provides value to both employees and customers on a daily basis.
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4447 Canal Pl SE

Rochester, MN

55904

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Showing 92 reviews

September 20, 2016

Seemless teamwork. Started with a telephone call and ended 48 hours later with a purchase. There were no surprises, only clear communication and commitment to customer More

by TheOne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd, Chris
July 27, 2016

Service Brought in our ML350 for its scheduled B service and the process was smooth. Dropped it off and had a loaner car ready for us. Car was done when pro More

by BKML350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lux/Tim Domaille
April 27, 2016

Outstanding, friendly Mercedes service in Rochester. We own homes and Mercedes cars in two states. I drove my out of state S class to Rochester specifically to have it serviced here after experiencing th More

by Luc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service, not sales on this visit.
March 15, 2016

Reliable Done as promissed. Worked in for the urgent repair. Diagnosed and temporarly fixed same day. New part ordered for the final repair and new appointmend More

by customer58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonh and Tim
February 16, 2016

Professionalism My experience at Mercedes Benz of Rochester is characterized by a feeling of respect and professional courtesy that is sadly lacking in most automotiv More

by shemus1023
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lipinski
February 16, 2016

Service As always, everything was handled perfectly. Loaner was waiting for me, my car was ready when promised, and everything was completed to my satisfactio More

by tommysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lux
December 31, 2015

My" Mercedes CHEVROLET" I had been looking for a Chevy Traverse for a while when I ran into Jerod Hornberg. He informed me he had a couple on the lot and I could not beat the More

by Jeff D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Hornberg, and Chris(finance)
December 29, 2015

Excellent Mercedes dealership I have visited this Dealership since it opened and have always been very pleased with the knowledgeable and friendly/helpful staff. I have purchased a More

by TheBoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Domaille, John Lux, Brian Lapinski.
December 29, 2015

ML350 repairexperience MB of Rochester picked up our car, fixed it, and returned it to us. They also provided a loaner car for the duration. All of this was free of charge More

by JohnW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Domaille, Service Manager
December 08, 2015

Buying our SUV Anna was very pleasant to work with. She kept her self available for our questions. We got our SUV pretty close to where we needed to be for a price. More

by judy 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna
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