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Mercedes-Benz of Rochester

Rochester, NY

4.8
102 Reviews

3883 W. Henrietta Rd.

Rochester, NY

14623

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Showing 102 reviews

October 05, 2025

Good professional experience working. make me happy.to work with Max manager of the G Mercedes Benz. More

by Max Mpoyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
October 03, 2025

I had a repair done and it was a very good experience. Very good service. Nice people are very nice to me. It was a good day. More

by Cuttnmylosses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
September 29, 2025

Great experience at the dealer. Work performed as promised. Comfortable waiting area. Snacks were appreciated. More

by Rklimasewskibkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
August 23, 2025

Great salesman and sales department, backed by a friendly and courteous service department. I appreciate the availability of Saturday service hours. More

by Modified Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in sales, and Cody and Merahya in service.
July 21, 2025

The Service group is very good, Steve Murphy went out of his way to accommodate me with a problem late on Friday afternoon… he is a very good communicator and technically outstanding. More

by Bmax139
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Murphy
June 16, 2025

Excellent service. Showed up with no appointment and a tire pressure warning.. After an initial inspection the problem diagnosed as an issue with the run flat tire. Th More

by hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
June 15, 2025

I love this dealership because I have the best sales person James Jones!!! I purchased five cars with him and he is the best sales person in the whole dealership!!! If you are looking for a Mercedes, pl More

by nancybryant48
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
James Jones, Catherine at front desk , Gavin, Harrigan, and Larry
May 02, 2025

Friendly helpful, and very good service department. I was having serious issues and they were able to diagnose and repair my car. I feel they are a very talented group. More

by wsmii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
April 04, 2025

Easy to service scedule and Fast services and Excellent explained to maintenance. I learn many things. More

by yho1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Chizuk
February 16, 2025

Great service and people. Highly recommend. They really take care of their customers. Service is always on time. More

by Jessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehyra & Cody
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