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Mercedes-Benz of Sacramento - Service Center

Sacramento, CA

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1,870 Reviews

1,870 Reviews of Mercedes-Benz of Sacramento - Service Center

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August 13, 2022

Great service in a timely and polite fashion! Service advisor (Jason) is the best! Took me without an appointment because check engine light was on! More

by ADAVIDL941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Aug 15, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jason and a great service team! Thank you for your business~

Aug 15, 2022 -

ADAVIDL941 responded

Jason really is the best service advisor I have ever been involved with!

August 10, 2022

I never mind bringing my car to Mercedes for Service. I’m always treated kindly and the service is great. More

by tmhsparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business!

August 10, 2022

Easy to make appointments. In and out fast. Guaranteed quality service. Very satisfied customer right here. More

by lizvwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ranslow
Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Greg earned a 5 star review!

August 10, 2022

This dealership is great, their customer service is excellent, and I have no complaints regarding their service. More

by mchenault01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria , Roger Williams
Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know our team earned a 5 star review!

August 10, 2022

My service representative, jason, is always very informative about the service and keeps me up to date if the repair is taking longer than anticipated. More

by KATE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber, Carlos Young
Aug 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

August 08, 2022

Very clean and efficient place. Personnel is well organized and very courtious. They are on time and deliver as promised. More

by MRILEY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business!

August 05, 2022

Great overall experience and excellent customer service. They always go above and beyond to meet my every need. More

by sosak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

August 04, 2022

We were treated superbly by Carlos who helped us in every way possible. Thank you More

by ALGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Young
Aug 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to recognize Carlos with a 5 star review!

August 03, 2022

Dave my advisor was great, he saved me money that I didn’t need to spend and showed me how to replace DEF fluid. More

by paulnesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Aug 04, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know our Sprinter specialist earned a 5 star review!

August 03, 2022

They are honest, courteous and willing to go the extra mile! Their goal seems to be the customer comes first! More

by PaulE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Williams
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