Mercedes-Benz of Sacramento - Service Center

Great job and great customer service My car broke down and Mercedes took care of me and my transportation needs. Love that I can always count on them. I had some interior molding issues My car broke down and Mercedes took care of me and my transportation needs. Love that I can always count on them. I had some interior molding issues and again they worked with me to provide me great assistance. More

Great service. Thank you Wish there was a dealer closer to our home. We will recommend your dealership as often as possible to our friends and family. Thank you Wish there was a dealer closer to our home. We will recommend your dealership as often as possible to our friends and family. More

Great Service Always receive excellent service. Technicians are competent, and I know the service is being performed correctly.. Proud to be a customer. will defini Always receive excellent service. Technicians are competent, and I know the service is being performed correctly.. Proud to be a customer. will definitely have my Mercedes here. More

Great experience Your time is valued in terms of checking.you in and out. In addition to your perceived problems other areas are checked in terms of manufacturing warr Your time is valued in terms of checking.you in and out. In addition to your perceived problems other areas are checked in terms of manufacturing warranties etc. Courteous drop offs and pick ups are available as needed. More

2010 s550 My service guy Mike was great very knowledgeable very knowledgeable of his job everyone else was very friendly I had a great experience I would reco My service guy Mike was great very knowledgeable very knowledgeable of his job everyone else was very friendly I had a great experience I would recommend your dealership to any Mercedes-Benz owner More

Upgrade MBRACE software. The dealership is outstanding, Starting from when I purchased the car, to when I had it serviced. Brett Kellner had the car in the showroom with a bi The dealership is outstanding, Starting from when I purchased the car, to when I had it serviced. Brett Kellner had the car in the showroom with a big bow on it. The car looked impeccable, he showed us all the new features and he is very knowledgeable about the car. Greg Ranslow has been very helpful scheduling my service and helping me out with the TPMS on the car. He texted me instructions on how to reset it and it worked. He scheduled my MBRACE update and had it done while I waited. Thank you MB of Sacramento. More

Michael Gallagher solved the problem At a recent service visit, I mentioned an issue I had been experiencing with tire pressure and a dash alert that had been recurring since I purchased At a recent service visit, I mentioned an issue I had been experiencing with tire pressure and a dash alert that had been recurring since I purchased the vehicle. I had brought the matter to the attention of two previous service managers repeatedly without resolve. It has caused much frustration as I had to fill a tire with air about every 10 days. I commute 2-3 hours a day and found myself constantly scouting out service stations with an air pressure pump and pulling off in the rain, high wind and extreme heat to relieve the low pressure. Mike was able to address the issue and solved the problem on that visit. More

Outstanding service and care Eric Johnson was outstanding in his presentation of my new CLK 300. His knowledge of the car was impressive and his ability to explain the facts and Eric Johnson was outstanding in his presentation of my new CLK 300. His knowledge of the car was impressive and his ability to explain the facts and structure of the deal was second to none. I would recommend him to any and all of my friends looking to buy a new car. In fact I have already done this twice since my purchase. More

good service and friendly they goes out of his way to make They make me feel happy He was informative and conscious of my needs for the purchase/sale of the vehicle. Dustin follow through after the sale of th They make me feel happy He was informative and conscious of my needs for the purchase/sale of the vehicle. Dustin follow through after the sale of the vehicle to... More

Nice people but unable to fix problem My satellite radio still does not work. It's a regularly intermittent problem. No follow up. I thought some research would take place. On the positive My satellite radio still does not work. It's a regularly intermittent problem. No follow up. I thought some research would take place. On the positive side, I was not charged. More