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Mercedes-Benz of Sacramento - Service Center
Sacramento, CA
1,870 Reviews
1,870 Reviews of Mercedes-Benz of Sacramento - Service Center
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June 01, 2016
Service Good service, nice people, got a nice loner car. Jason is a nice easy going person when it comes to get the answers or when something needs to be done Good service, nice people, got a nice loner car. Jason is a nice easy going person when it comes to get the answers or when something needs to be done to the vehicle. More
by IRINAGUDOV
Verified CustomerEmployees Worked With
Jason Harber
May 31, 2016
Great customer service The customer service department works fast and very very friendly! If you are planning on buying a car go there. I'm very happy with how I get treated The customer service department works fast and very very friendly! If you are planning on buying a car go there. I'm very happy with how I get treated when I go in for my service. More
by uliarias07
Employees Worked With
Efrain Vasquez
May 28, 2016
Howe Avenue Service Center to Replace the SRS control Unit Very friendly, professional and helpful. The staff was accommodation, courteous and finished the job in time. They also provided me a ride so I coul Very friendly, professional and helpful. The staff was accommodation, courteous and finished the job in time. They also provided me a ride so I could attend to my other chores while waiting for servicing. More
by gurdev0
Employees Worked With
Jason Bryner
May 28, 2016
Great customer service Mike provided great opinion and awesome friendly. Ionly did the requiredrequired service no add ons of any kind. I will definitely recommend and retur Mike provided great opinion and awesome friendly. Ionly did the requiredrequired service no add ons of any kind. I will definitely recommend and return for more services. Job well done. Thank you Mike More
by TONY SANDHU
Employees Worked With
Mike Gallagher
May 28, 2016
Great service I had a recall on my vehicle and the service provided was great. I would definitely recommend this dealership. They gave me a ride home and picked me I had a recall on my vehicle and the service provided was great. I would definitely recommend this dealership. They gave me a ride home and picked me up when my vehicle was ready. More
by TLSTRONG06
Employees Worked With
Sean Kerwin
May 28, 2016
Poor Repair Service Employee customer service is excellent, however I have had to get some repairs done for my auto and the job was not done correctly by the service depa Employee customer service is excellent, however I have had to get some repairs done for my auto and the job was not done correctly by the service department. I took a few visits for them to fix the issue. More
by GOMEZLETTIE
Employees Worked With
Various
May 25, 2016
Awesome Customer Service Great service and on time. Thank's to the "Mercedes "S" Men"!!! Jason was awesome. He knew what the problem was and got me out on time. Thanks. Great service and on time. Thank's to the "Mercedes "S" Men"!!! Jason was awesome. He knew what the problem was and got me out on time. Thanks. More
by TYEE0
Employees Worked With
Jason Harber
May 21, 2016
prompt Great,good, coffee, friendly, clean, would come again, great services, great people, great atmosphere!!!!,It was all fantastic and I would suggest for Great,good, coffee, friendly, clean, would come again, great services, great people, great atmosphere!!!!,It was all fantastic and I would suggest for more and more people to go. If anyone hasn't had them then they are truly missing out on the best of the best! The axel is perfect and I can drive more comfortably now. More
by AHEM12
Employees Worked With
Mike Gallagher
May 18, 2016
no communication My car was brought in for it's 40,000 mile service. Soon after I took it home the check engine light came on. I brought it back in. I was supposed My car was brought in for it's 40,000 mile service. Soon after I took it home the check engine light came on. I brought it back in. I was supposed to get a call with an update. I never heard anything. Before I realized it was 6pm and the dealership was closed. I had to call 3 times the next day before getting a call back. When I asked what the problem was I got a vague answer. All Mike said was we took care of it for you and it is all fixed now. My husband wanted more answers and called 4 times. sent an email and left messages. He never got a call back. The statement on my information sheet said it wasn't installed correctly. This is the second time I have had a complication after having my car there not including the flat tire I had the same day I brought my car home from a service with a nail in it Brittany Chan More
by brittanychamberschan
Employees Worked With
Mike Gallagher
May 17, 2016
Always good service Brought my car in for service B. I made an appointment and arrived a few minutes early, but ended up waiting about 15 minutes before they were ready t Brought my car in for service B. I made an appointment and arrived a few minutes early, but ended up waiting about 15 minutes before they were ready to take care of me. This was the first time I have had to wait, but it was a short wait so no big deal. Checking the car in was fast and easy. Service was performed and the car was ready as promised. They advised me of a couple things that would require service soon, but said that they could wait until the next service (one problem would be involved and take a large amount of time and money). Easy check out and payment on-line and the car was washed and ready when I showed up. Definitely would recommend to anyone. More
by DANDDWHALE
Employees Worked With
Austin Chao
