Mercedes-Benz of Sacramento - Service Center

Keep same problems They told me to fixed but same alarm system problem I will contact again system problem I will contact again More

Jeff was great to work with and I enjoyed my first experience at Mercedes’ of Sacramento! experience at Mercedes’ of Sacramento! More

The service staff is very efficient and friendly. Very professional and courteous to their customers. Very professional and courteous to their customers. More

Took my 2004 clk 500 in to have the driver side power window/ ecm repaired. Also asked for an overall inspection of my car and informed them that money was not an issue. They had the car for 3 days and I window/ ecm repaired. Also asked for an overall inspection of my car and informed them that money was not an issue. They had the car for 3 days and I got it back the same as I had left it minus the resetting of a check engine light caused by the gas cap. I was told as the dealer they couldn't get the part??? I got the impression that the issues they found would've required too much time/ effort and it wasn't worth their time. I've since found a mechanic with a solution and I will never set foot on their property again! I don't care if it was free. Furthermore I take every opportunity like this one to share what a horrible experience I had personally and warn others against patronizing Mercedes Benz of Sacramento. 0 customer service in fact it was insulting. More

It took three days to install one side mirror. That is much too long, especially since I was not forewarned or called until the day the car was returned. That is much too long, especially since I was not forewarned or called until the day the car was returned. More

Left Mercedes years ago, back now. Mercedes has set a standard that I expect Excellent customer service Mercedes has set a standard that I expect Excellent customer service More

Very professional and knowledgeable staff, good attitude, clear explanation of things, and just great service. Hey, they even washed my car, how cool… clear explanation of things, and just great service. Hey, they even washed my car, how cool… More

Jeff service was excellent because of him I will schedule future services with your store future services with your store More

I can always relay on this local dealership to handle my business fleet repair and service in timely manner and delivering quality results business fleet repair and service in timely manner and delivering quality results More

Jason is always the Best. He Always does an incredible job getting our vehicles done in a reasonable time and making sure he stays in contact with us as to their progress. Th He Always does an incredible job getting our vehicles done in a reasonable time and making sure he stays in contact with us as to their progress. The dependability, integrity and work ethic of the employees is the very BEST! I know we can trust Mercedes to make the best decisions as to the maintenance on our vehicles. Mercedes is not just a dealership it is a family. I have been buying vehicles and using the service department since the 70's. Such a great place. More