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Mercedes-Benz of Sacramento - Service Center

Sacramento, CA

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1,870 Reviews

1,870 Reviews of Mercedes-Benz of Sacramento - Service Center

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April 05, 2022

The dealership is effective and prompt in taking care of my concerns as it relates to my car services. More

by ISAACE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Apr 06, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback~

April 04, 2022

My service advisor, Efrain, is always good. He scheduled my appointment as soon as he received my email. Excellent customer service👍 More

by likegooddeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Apr 05, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We're lucky to have Efrain and a great service team! We appreciate your business and we look forward to assistiing you again in the future~

April 03, 2022

The service is impeccable I will take my car to them every time for service More

by ANNLEEGRANT22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

April 03, 2022

I received the customary treatment that I always receive from MB of Sacramento... One of excellence.!! More

by FOSSICLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

We're happy to know you're completely satisfied!

April 02, 2022

David Lanzone Knowledgeable, credible and informative. Takes the time to make his customers comfortable with the work being performed. And make sure his customers leave satisfied. Mr. Lanzone should be co More

by MERLIN.CHURCHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Dave as our Sprinter specialist! Thank you for letting us know our team earned a 5 star review~

March 30, 2022

Jack is my service manager and has been beyond exceptional on any service concerns I have encountered. He is the reason I continue to have my vehicle serviced here. More

by dleggs001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Apr 01, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jack and a great service team. We appreciate your business and Jack will be happy to assist you again in the future~

March 28, 2022

It was a terrible experience. I wish I could go to another dealership. There was so much confusion about the product I wanted and when it was delivered. More

by OMINAIDOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Young
Mar 31, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We're sorry to hear your experience was anything less than completely satisfactory. If you would like to discuss your concerns, please contact us at 916.924.8000.

March 24, 2022

Jason Harbor has been a great service representative to me for many years. He keeps me posted throughout the service process on my car and he always addresses my concerns in a timely manner. Thank you More

by JUST-BN-ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Mar 25, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

March 21, 2022

Great dealership. I wouldn’t go anywhere else for sales or service. Jason in service is beyond kind and knowledgeable. He is exceptionally professional. He goes beyond More

by njennis10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Mar 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

March 20, 2022

Dave is a great help every time I see him. He is very polite and easy to work with More

by SANDRA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Mar 23, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

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