Mercedes-Benz of Sacramento - Service Center

My car sat here for a month he never returned my calls very disappointed in this place very disappointed in this place More

Didn't add much oil. It's a sprinter van guys. Huge van. Would be nice of you to add more motor oil for $345 oil change. Thanks It's a sprinter van guys. Huge van. Would be nice of you to add more motor oil for $345 oil change. Thanks More

Dave is a huge help every time I come in for service he is knowledgeable and very friendly is knowledgeable and very friendly More

Jack made sure to work within my tight timeline to drop off my car. He works hard to make sure I’m getting the best deal and feel that I’m taken care of. off my car. He works hard to make sure I’m getting the best deal and feel that I’m taken care of. More

Great service. Clean car on pickup. Quick diagnosis and correct repair done. Car running great. Clean car on pickup. Quick diagnosis and correct repair done. Car running great. More

Very service oriented and accommodating. Our service technician Jack Manikoth goes the extra mile for great service. Our service technician Jack Manikoth goes the extra mile for great service. More

great team, efficient and helpful. Both advisor, Jeff and Jack has helped with multiple vehicles before, and I’ll continue working with them in the future. Both advisor, Jeff and Jack has helped with multiple vehicles before, and I’ll continue working with them in the future. More

Excellent professional experienced staff, good communication, on all levels. My car was clean, runs great communication, on all levels. My car was clean, runs great More

There was a mistake made when I brought my motorhome in to figure out a starting issue. The receiving attendant wrote down the wrong vin number. The service manager David informed me that there was warrant to figure out a starting issue. The receiving attendant wrote down the wrong vin number. The service manager David informed me that there was warranty work that hadn’t been done. I disagreed and said I thought Wilsonville Mercedes had preformed the work the year before. I said just check with their service center. The problem turned out to be a MISTAKE that cost me two and a half days. They had the alternator on the shelf and had it in within three hours a cost of $1,200 for a new alternator and an airbag replaced. Not professional. More

I am always treated like family when I come in for service. My service advisor recognizes me on sight. service. My service advisor recognizes me on sight. More