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Mercedes-Benz of Sacramento - Service Center

Sacramento, CA

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1,870 Reviews

1,870 Reviews of Mercedes-Benz of Sacramento - Service Center

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December 31, 2021

Very efficient both at checking and pickup. All perponell were professional and friendly. Work done well More

by RDRYDEN1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Dave earned a 5 star review!

December 30, 2021

Workmanship is always top notch. Car interior was cleaned thoroughly. Service was completed by requested time. More

by SZORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We appreciate your business!

December 30, 2021

The staff is very friendly and always willing to help. They provide great customer service. More

by Jalmanza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your business and thank you for the 5 star review!

December 25, 2021

I strongly believe that the people who work at the dealership are who make the dealership shine! If it weren’t for the kindness and professionalism of your employee Jack Manikoth, I probably would ha More

by sreed2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Dec 28, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We're lucky to have Jack and a great service team. We appreciate your business and will be happy to assist you again in the future~

December 25, 2021

Scheduled appointment but when arrived, my appointment was not listed and had to reschedule appointment More

by EGAGNON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cecilia Salgado
Dec 28, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for bringing this to our attention. We know your time is valuable and we sincerely apologize for the miscommunication. We are confident your next experience will be completely satisfactory.

December 24, 2021

I found Mercedes of Sacramento to be a very friendly, welcoming dealer. I had an appointment for service and upon arrival was treated courteously. The required yearly services were performed within a ve More

by dmjerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Young
Dec 24, 2021 -

dmjerr responded

dmjerr VERIFIED CUSTOMER I found Mercedes of Sacramento to be a very friendly, welcoming dealer. I had an appointment for service and upon arrival was treated courteously. The required yearly services were performed within a very reasonable amount of time. My car was returned to me after having been washed and vacuumed. It was my first appointment and I was favorably impressed.

December 24, 2021

Dave Rose did a great job helping me with my service. Even though I was late to my appointment he was able to get my car serviced in a timely manner. More

by gwest3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rose, Dave Lanzone
Dec 28, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Dave earned a 5 star review!

December 23, 2021

Professionals all the way! Took care of my flat tire and got me to and from Marin county so I could retrieve my car! More

by ericjwomack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Young
Dec 23, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know our team earned a 5 star review!

December 22, 2021

Manager Jack Manikoh provided excellent customer service. He promptly made arrangements to accommodate the needs and seems to really cares about the customers unlike other managers at different branches I ha More

by SL
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Dec 23, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Jack earned a 5 star review! We appreciate your business and will be happy to assist you again in the future~

December 22, 2021

Everyone is always professional and friendly. Jack best person too work when have car problems. More

by charmaine5675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Efrain Vasquez
Dec 23, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

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