Mercedes-Benz of Sacramento - Service Center

Great staff great customer service I was in an out In less than an hour for my oil change less than an hour for my oil change More

My Sprinter-based RV broke down in I-5 on the second day of a trip from Portland, Oregon to Houston, Texas. It was towed to Mercedes Benz of Sacramento early afternoon, and they got it in the shop and diag of a trip from Portland, Oregon to Houston, Texas. It was towed to Mercedes Benz of Sacramento early afternoon, and they got it in the shop and diagnosed the problem by the end of the day. The air mass sensor had failed. Fortunately the part was in stock, and they had me back on the road by noon the next day. Assistant Service Manager Dave Lanzone was very helpful and got my Spinter in and out of the shop quickly while monitoring repairs for several other customers on an extremely busy day. Thanks to Dave and MBZ of Sacramento, breaking down at the beginning of a road trip was an inconvenience instead of a disaster! More

I cannot give a good review about my original purchase because I was sold a vehicle with bad brakes and rotors and ended up back at dealership less than 2 weeks after buying. Then I was promised that they because I was sold a vehicle with bad brakes and rotors and ended up back at dealership less than 2 weeks after buying. Then I was promised that they would return the vehicle with a full tank and that didn’t happen either. After that I was promised I would be mailed a gift card for gas and I’m still waiting and now that’s going on 2 weeks. It’s been a disappointing experience especially since I’m a loyal return customer who also referred my son there and he’s also a return customer. We’ve made 4 purchases in less than 4 years and I would have expected better service. More

Great service and selection! IThis is my 3rd Benz since Great service and selection! I This is my 3rd Benz since I was 26 ( 31 now and before this I even had a Porsche ) and I still would choose a Benz ove Great service and selection! I This is my 3rd Benz since I was 26 ( 31 now and before this I even had a Porsche ) and I still would choose a Benz over anything 😍 elegant style and beautiful detailing . Sigh guess I’ll be a Benz girl for life lol More

The service I consistently receive from this dealership and especially Jason Harbor is always exceptional. and especially Jason Harbor is always exceptional. More

I was that my car is going to be done end of the day and I will get a call/ text. The day ended without any call from MB. I called the following day, I was told wrong number was dialled. Frustrating! I have I will get a call/ text. The day ended without any call from MB. I called the following day, I was told wrong number was dialled. Frustrating! I have to take Uber to work! More

Quick and friendly service. Replaced my catalytic converter on my sprinter van within a few days. converter on my sprinter van within a few days. More

Frindly..willing to help wil recommend it .I like it. Frindly..willing to help wil recommend it . I like it. They r proffesion..only bad thing is too busy Frindly..willing to help wil recommend it . I like it. They r proffesion..only bad thing is too busy More

Mercedes Benz of Sacramento is the pinnacle of excellence. The moment I arrived I felt 5 Star experience. Jason was professional, pleasant and knowledgeable. The porters greeted me with a friendly excellence. The moment I arrived I felt 5 Star experience. Jason was professional, pleasant and knowledgeable. The porters greeted me with a friendly smile. And the best part they serve Peets coffee. I highly recommend this dealership for all your service needs. More

All the staff are awesome. I would recommend anyone to this dealership because of my experience there. this dealership because of my experience there. More