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Mercedes-Benz of Sacramento - Service Center

Sacramento, CA

not yet
rated
1,870 Reviews
Call Service Center (916) 741-4218

1,870 Reviews of Mercedes-Benz of Sacramento - Service Center

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October 13, 2021

Excellent serviceAccurate appointmentExcellent person Excellent service Accurate appointment Excellent person attitude. Understand exactly customer need Thank you very much More

by AHMEDALBAKREE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Rose, Dave Lanzone
Report | Print
Oct 14, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your business and thank you for the great review! We will be happy to assist you again in the future ~

October 06, 2021

Their professionalism and emphasis on customer service far exceeded my expectations. The entire service team was prompt, informative, and represent your dealership with the quality and superior servie ex More

by dcummings73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Jack Manikoth, Efrain Vasquez
Report | Print
Oct 07, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know our team earned a 5 star review!

October 06, 2021

Worst customer service for Mercedes-Benz. After giving them several opportunities, I decided To take my vehicle to Mercedes-Benz of Rocklin. More

by Yessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber
Report | Print
Oct 07, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We're sorry to hear your experience has been anything less than completely satisfactory. We hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve.

October 05, 2021

This dealership takes very good care of their customers, and are efficient with the services in a timely matter! I am pleased to be a customer! More

by patmarv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Efrain Vasquez
Report | Print
Oct 07, 2021 -

Mercedes-Benz of Sacramento responded

We think of our customers as part of the Mercedes Benz of Sacramento family! Thank you for the great review~

October 05, 2021

This dealership goes way out of their way to make their customers feel like they are the only one. More

by SANDEWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Report | Print
Oct 07, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your business and thank you for the great review!

October 05, 2021

Happy yes the Mercedes dealership has done excellent work on my car I have no complaints about anything they did a superb job More

by nombemail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Pat Ernest
Report | Print
Oct 07, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future~

October 05, 2021

Exorbitant; speculative, untrustworthy, and lacking in integrity! I am thoroughly lacking in the belief of personnel integrity! I don't have ANYTHING POSITIVE to say about my (last) experience!! More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never provided w/workman's name!, Efrain Vasquez
Report | Print
Oct 07, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback. We're sorry to hear your experience has been anything less than completely satisfactory. We hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve.

Oct 08, 2021 -

None responded

I got the feeling my "business" was not appreciated-certainly NOT wanted! My vehicle is a 2005 "one-owner" vehicle-is it "too old" to be considered valuable to anyone other than me? It doesn't matter-I was made to feel unappreciated & I don't have to "pay" to have my business needs, demeaned!

Oct 08, 2021 -

None responded

As far as I'm concerned, there is no dealership in Sacramento!

September 29, 2021

Smooth service experience. Disappointed in the cost and the fact that I now have to have my tires balanced. More

by frankpinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Lanzone
Report | Print
Sep 30, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future~

September 28, 2021

Would not look at my car charging problem since I have an after Market fast charging kit installed, even though I can disable it. Left unsatisfied. More

by SHARONERICSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Vasquez
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Sacramento responded

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September 28, 2021

It was my first time and it was not easy but I will still return More

by NTRBOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. If you have any unresolved issues please let us know and we will be happy to help.

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