Mercedes-Benz of Sacramento - Service Center

Great service. Matt was excellent to work with during this repair. I found the experience to be straight forward and completed as it was promised. this repair. I found the experience to be straight forward and completed as it was promised. More

I had an appointment and the service advisor knew I was waiting on site. The battery check and replacement took 3 hours, longer than seemed necessary. waiting on site. The battery check and replacement took 3 hours, longer than seemed necessary. More

Very professional always keeping me in the loop with everything going on with my Mercedes Benz will always bring my Mercedes Benz to Mercedes Benz of Sacramento everything going on with my Mercedes Benz will always bring my Mercedes Benz to Mercedes Benz of Sacramento More

Very efficient, and professional employees. Good service. Nice building. Price could be a little bit less. They maintained the time frame very good. Thank you Nice building. Price could be a little bit less. They maintained the time frame very good. Thank you More

Greeted me and took my vehicle as scheduled without delay! Provided loaner & finished repairs in minimal time! Thank you Jason! Excellent service and staff!! I’ll definitely be a repeat customer. delay! Provided loaner & finished repairs in minimal time! Thank you Jason! Excellent service and staff!! I’ll definitely be a repeat customer. More

Some of the stuff the service advisor and technician went beyond our expectations. We were provided a detailed explanation of the repair work being done beyond our expectations. We were provided a detailed explanation of the repair work being done More

Jack provide Excellent customer service… he seem very knowledgeable and able to resolved all my concerns I would strongly recommended all my friend and send them to work with Jack knowledgeable and able to resolved all my concerns I would strongly recommended all my friend and send them to work with Jack More

I would appreciate if my advisor was more transparent with how long my oil change would take. He told me an hour to a hour in a half and I ended up waiting in the lobby area for 3 hours. If I would have with how long my oil change would take. He told me an hour to a hour in a half and I ended up waiting in the lobby area for 3 hours. If I would have known that I would have went and got other errands done while my car was being serviced. More

Jason Harber, Assistant Service Manager took good care of me yesterday. His answers to my questions were straight forward, objective and left me with the confidence that he was working for my best interest a me yesterday. His answers to my questions were straight forward, objective and left me with the confidence that he was working for my best interest and the well-being of my Mercedes Benz C 300. More

Very efficient and polite service. Friendly and welcoming staff. They were attentive to my concerns and adddressed every one of them. Felt the charges were fair. staff. They were attentive to my concerns and adddressed every one of them. Felt the charges were fair. More