Mercedes-Benz of Sacramento - Service Center

We always use Mercedes Benz of Sacramento they always have very knowledgeable service who always have answers for your questions. The mechanics who do the work are very well trained and you have cold dr have very knowledgeable service who always have answers for your questions. The mechanics who do the work are very well trained and you have cold drinks or hot coffee for free. I have always been very happy with the service I received. More

My car was not washed or detailed, my tires were not rotated and I had to wait over 45 minutes when it was time to pick up my vehicle. rotated and I had to wait over 45 minutes when it was time to pick up my vehicle. More

Professional, friendly, and on time!Professional, Professional, friendly, and on time! Professional, friendly, and on time! Professional, friendly, and on time! Professional, friendly, and on time! Professional, friendly, and on time! Professional, friendly, and on time! Professional, friendly, and on time! Professional, friendly, and on time! Professional, friendly, and on time! More

I wish you have a loaner car . Everything went smooth . Perfect customer service. Coffee and beverages available it's a big plus . Thank you much. Perfect customer service. Coffee and beverages available it's a big plus . Thank you much. More

I’m very satisfied with your service. I think I will recommend you to my friends. I hope you can keep your advantage for the customers. Thank you! recommend you to my friends. I hope you can keep your advantage for the customers. Thank you! More

Not sure if I would my vehicle was brought in Monday was supposed to be picked up on Tuesday wasn’t ready till Monday following week and still had to wait an hour after arriving to get my vehicle worst serv supposed to be picked up on Tuesday wasn’t ready till Monday following week and still had to wait an hour after arriving to get my vehicle worst service Never had a had a problem like this before More

Relying on Lyift & Uber is inconvenient. If you keep a car 3 or more hours you should provide a loaner. Basically, I bring my auto in for servicing every 10 to 11 months. I have experienced your Lyft serv car 3 or more hours you should provide a loaner. Basically, I bring my auto in for servicing every 10 to 11 months. I have experienced your Lyft service about 4 times. Only once was it an excellent service; once it was barely satisfactory and twice it was a disaster. on one occasion it was so bad that your service technician was required to dispatch one of your facility drivers in your ne of your Facilty cars to pick me up and return me to your maintenance facility. More

The service rep was very knowledgeable and courteous. He provided me with accurate information in regards to the time and cost of my vehicle’s service provided me with accurate information in regards to the time and cost of my vehicle’s service More

Everything was very easy. Even honored a price that I was quoted that was about $150 less that what it was supposed to be. Great experience! was quoted that was about $150 less that what it was supposed to be. Great experience! More

My service rep was very nice, pleasant. However, I took my car in for an EXPRESS oil change and I was there 3hours! I’d hate to see how long the reg oil change takes. They stated I’d be in and out with 2 t my car in for an EXPRESS oil change and I was there 3hours! I’d hate to see how long the reg oil change takes. They stated I’d be in and out with 2 technicians working on my car! Couldn’t Believe it took 3 hours! That’s insane! Unhappy , they always take a long time ! Not looking forward to the next service appt down the road! I’d rather go to jiffy lube! :/ More