Mercedes-Benz of Sacramento - Service Center

Very pleased with the service and their ability to quickly schedule an appointment and perform the necessary repairs!!! Very efficient service. Will use them in the future quickly schedule an appointment and perform the necessary repairs!!! Very efficient service. Will use them in the future More

Matthew Milligan did a great job. I am waiting for a call to get my car washed. Thank you! My car is running very well now. I also enjoyed driving anSUV. to get my car washed. Thank you! My car is running very well now. I also enjoyed driving anSUV. More

My experience with the service department was very good. My MB service representative Jason (I’m pretty sure Jason)was professional and friendly. I so appreciated having a loaner car for the day! My MB service representative Jason (I’m pretty sure Jason)was professional and friendly. I so appreciated having a loaner car for the day! More

Customer service rep was fantastic! However my car was delivered to me after service dirty/unwashed with a larger oily footprint on the drivers floormat. I pointed this out to the delivery person and they delivered to me after service dirty/unwashed with a larger oily footprint on the drivers floormat. I pointed this out to the delivery person and they did offer to rewash but I didn’t have time to wait for second attempt. More

Very busy. Took a long time to check in vehicle for service. I even had an appointment. Should be much quicker and streamlined. Appreciated the Uber ride home. Car was kept overnight. I would have appr service. I even had an appointment. Should be much quicker and streamlined. Appreciated the Uber ride home. Car was kept overnight. I would have appreciated a rental car for the next day. I was told it should take a few hours and took 2 days. More

They lost my car for an hour. It made for a long morning. It would have been longer if I didn’t say something to find out the problem. It would have been longer if I didn’t say something to find out the problem. More

Mr. mathew who write up my concern was dobe a satisfyibg job. codos on him.His help was on the dot.Took care of my car my well being as a veterance.promite. job. codos on him.His help was on the dot.Took care of my car my well being as a veterance.promite. More

The appointment was completed quickly when I arrived this time. Overall, it went efficiently and the rep was helpful. The was done in a timely manner during this service appointment. time. Overall, it went efficiently and the rep was helpful. The was done in a timely manner during this service appointment. More

Dave Rose is amazing!!!! He really has solidified our relationship as a company with Mercedes! He’s always very patient, direct and efficient at the same time. Really an extension of our team. Thank yo relationship as a company with Mercedes! He’s always very patient, direct and efficient at the same time. Really an extension of our team. Thank you Dave!!!! I know he relies on his staff, the gals at the cashiers desk do props to them too! Thank you! Very best, Steve Arciaga More

The customer service provided at this location is theee best! My MB Advisor Matthew was awesome! It took me a week to get my windshield fixed, car serviced + a part of my sunroof replaced and I was provide best! My MB Advisor Matthew was awesome! It took me a week to get my windshield fixed, car serviced + a part of my sunroof replaced and I was provided a loaner. Matthew kept me in the loop with everything with a timeline of when I should expect to have everything finished! The process of getting in and checked out is super fast! Everyone is so friendly and the facility is super clean! :) More