Mercedes-Benz of Sacramento - Service Center

Service was great. I have no complaints. I always get the support needed. support needed. More

Great all around service only place I take my car More

Sacramento Mercedes service department makes servicing a car easy and well worth your time. Thanks to Jack Manikoth, my service advisor, everything I needed and every detail was taken care of! He is the be car easy and well worth your time. Thanks to Jack Manikoth, my service advisor, everything I needed and every detail was taken care of! He is the best plus always looks out for his clients needs!! More

Very friendly and nice. Got the work done in a fairly short period. Lost my smart car in the sea of Mercedes’, but they helped me find it. L short period. Lost my smart car in the sea of Mercedes’, but they helped me find it. L More

If not for Jason I would have given up trying to get good service. He was great. Everyone was friendly but he was the guy who actually got things done a made a difference. service. He was great. Everyone was friendly but he was the guy who actually got things done a made a difference. More

Took almost 8hours for oil change service. Then the appraisal as requested both in person and In writing was not completed. When I asked why the appraisal wasn’t done they were dishonest and said they appraisal as requested both in person and In writing was not completed. When I asked why the appraisal wasn’t done they were dishonest and said they didn’t know. More

Free loaner car for the day but very rude service More

Very pleased with the serviceAble to get timely Very pleased with the service Able to get timely appointment when needed Comfortable waiting area for customers Convenient location Good explana Very pleased with the service Able to get timely appointment when needed Comfortable waiting area for customers Convenient location Good explanation of work done Very satisfied More

Jason Harber is not only efficient but always very upbeat and friendly.He listens to what the issues are and try’s to make sure they are addressed. and friendly.He listens to what the issues are and try’s to make sure they are addressed. More

Based on my experience, I feel device was in appropriately handle because I had an appointment for service only to find out part weren’t available and had to ordered, car was held wanting for pa appropriately handle because I had an appointment for service only to find out part weren’t available and had to ordered, car was held wanting for parts and repairs with no option for other means of transportation (I.e loaners car) the lack of planning by the service department left me in a unexpected situation.. More