Mercedes-Benz of Sacramento - Service Center

David Lanzone is my service advisor. He is really great, knowledgeable and professional. A nice place to go.. He is really great, knowledgeable and professional. A nice place to go.. More

Unbelievably bad service. My car was filthy from sitting there for 2 weeks. Poor communication. Botched repair started problem My car was filthy from sitting there for 2 weeks. Poor communication. Botched repair started problem More

Long wait to get a service appointment with loaner. Dealership only did the service due without addressing the issue we brought the car in for. Didn’t even wash the car before giving it back. Definitel Dealership only did the service due without addressing the issue we brought the car in for. Didn’t even wash the car before giving it back. Definitely not the service we are used to at our prior MB dealership. More

Cecilia is the best service advisor around, I love this dealership they are very helpful and knowledgeable. The loaner vehicles are always cleaned and washed and when I get my vehicle back, it is cleaner t dealership they are very helpful and knowledgeable. The loaner vehicles are always cleaned and washed and when I get my vehicle back, it is cleaner than when I dropped it off. The new lobby is amazing and feels so welcoming. Definitely recommend Mercedes Benz of Sacramento More

Mr. R. Williams retested the car to determine specific problem. He repaired the problem and care was all right afterwards. problem. He repaired the problem and care was all right afterwards. More

Lean , organized, good customer service, specially when it’s time to call and make appointments, specially talking about your car and what services they can provide for you… those little things makes your it’s time to call and make appointments, specially talking about your car and what services they can provide for you… those little things makes your clients happy and always will share to friends and neighbors.. thank you More

The people in the ser ice center are very difficult to contact. While they will text you, they won't return your texts or calls. contact. While they will text you, they won't return your texts or calls. More

Great customer service ! Ceceilia did wonderful job and she also informed other service for my car which I appreciated! Ceceilia did wonderful job and she also informed other service for my car which I appreciated! More

I like the in home service and I didn’t have to leave my home. Since I work from home I didn’t have to miss work either. home. Since I work from home I didn’t have to miss work either. More