Back

Mercedes-Benz of Sacramento - Service Center

Sacramento, CA

not yet
rated
1,870 Reviews

1,870 Reviews of Mercedes-Benz of Sacramento - Service Center

Sort by
September 13, 2022

great service, nice people, explain the reason for the breakdown or recall very clearly, explain the reasons, the service is just great 😁😁😁😁😁 More

by Dima.shelenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cy
Sep 15, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business and we appreciate the 5 star review!

September 13, 2022

I can never change any single dealer MERCEDES BENS is the number one in MERCEDES BENS MERCEDES BENS the best or nothing More

by oscarsaladbar
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Sep 15, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

September 10, 2022

The service department is courteous and tries to make the experience as positive as possible. The check out procedure was the quickest I have ever experienced, thank you for improving that. Check in is still More

by denisecarter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Sep 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We are currently working on improving our check in process. We appreciate your business and are confident your next service experience will be 5 stars!

September 09, 2022

Tommy Choohorai should be fired! so should your finance person Julie Garcia. worst customer service ever! More

by chinavishere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Brown, Michael Marquez, Julie Garcia, Roger Williams
September 06, 2022

Poor call Customer Service. I was on the line for more than 37 minutes trying to find out if my vehicle was ready. More

by ladyddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvia
Sep 09, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We sincerely apologize for your inconvenience and hope we have the opportunity in the future to earn your trust in Mercedes Benz of Sacramento~

September 06, 2022

The customer service Jason was very good very polite understanding and took the time to resolve all my problems and needs More

by KERRYBROWN4812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Sep 09, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing Jason with a 5 star review!

August 31, 2022

Very pleased with service. Jason was extremely courteous and responsive. He’s an A+. Highly recommend. More

by ccamppell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Sep 01, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business!

August 28, 2022

I've been coming to this dealership for 10 years. The staff are always friendly and looking to help. More

by z_huang99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Jason Harber
Aug 29, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your loyalty to Mercedes Benz of Sacramento! We appreciate your business and will be happy to assist you again in the future.

August 27, 2022

Service was good. Quick , u dont need to wait long. Customer service is great . Thank you More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Wilson, Dave Lanzone
Aug 29, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

August 27, 2022

Very happy was treated well made to feel I was important and appreciated as a customer, the service rep. Was very helpful and friendly. More

by white3394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McDougall
Aug 29, 2022 -

Mercedes-Benz of Sacramento responded

We think of our customers as part of the Mercedes Benz of Sacramento family! Thank you for your business and thank you for the great review~

...
8
...