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Mercedes-Benz of Salt Lake City
Salt Lake City, UT
982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
November 24, 2025
Ken Garff staff always are the best as they have great customer service skills. The listen carefully and document details immediately. In addition to this they made sure to keep my updated about the progr customer service skills. The listen carefully and document details immediately. In addition to this they made sure to keep my updated about the progress for the work being done. . More
by Ozzy
Employees Worked With
Rossi Yerage, Eric Amaral, Vivian Montes
November 23, 2025
Braiden was very courteous and professional. Left my car to be serviced and got a loaner quickly. Braiden updated me every set of the service process. Left my car to be serviced and got a loaner quickly. Braiden updated me every set of the service process. More
by marigaitan
Employees Worked With
Braiden Draper
November 23, 2025
The service is great. The people are friendly.Your prices are a little too darn high I come into the dealership to have a one service done.I had a coupon hoping to buy anot The people are friendly.Your prices are a little too darn high I come into the dealership to have a one service done.I had a coupon hoping to buy another service package.I was told I was not able to do that.Let me know when you have service discounts.Available More
by greatwesternelectric
Employees Worked With
Idr
November 21, 2025
Vivian is the best. Her professionalism is 2nd to none. The car was done in a quick and professional manner. Definitely will be bringing it back! Her professionalism is 2nd to none. The car was done in a quick and professional manner. Definitely will be bringing it back! More
by giogonzalez56
Employees Worked With
Vivian Montes, Vivian Montes
November 13, 2025
Management here is not customer oriented. I have an electric car, there was a software update which rendered my car undrivable. It wouldn't start. I have gone 3 days without a car, no loaner I have an electric car, there was a software update which rendered my car undrivable. It wouldn't start. I have gone 3 days without a car, no loaner offered, and they wouldn't deliver the car to me. Way too much inconvenience when just putting themselves in their customers position and doing a few things would have been fine. The staff were nice but they have no input More
by 4301
Employees Worked With
Cameron Telford
November 12, 2025
Garrett and the dealership are easy to work with, willing to help. They get the job done before or within the time promised, and at a fair price. In fact, what they charge seems far more reasonable than the to help. They get the job done before or within the time promised, and at a fair price. In fact, what they charge seems far more reasonable than the Mercedes dealership in Draper, UT. More
by nick.hefner
Employees Worked With
Garrett Olsen
