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Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
982 Reviews

575 South State Street

Salt Lake City, UT

84111

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Showing 982 reviews

October 30, 2025

My car has more than its share of extremely expensive and frequent mechanical issues and thanks to Vivian Montes, the process has been much easier to handle. She is very responsive, courteous and her communi More

by sallygp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
Nov 10, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 29, 2025

exceeded my expectations by doing extra work that I forgot needed to be done. it was helpful. More

by brad@kornerstoneadmin.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes, Garret Olson
Nov 10, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 27, 2025

We had great services from Ken Garf Mercedes Salt Lake City! Thank you very much! More

by tabh1402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
Nov 10, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 25, 2025

Pleasant environment. Helpful and knowledgable team strove to make the buying experience as pleasant as possible. The whole team went above and beyond to make sure we were More

by sclark1066
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage, Dillon Jones
Nov 10, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 22, 2025

I finally got the glass I wanted. However last year I was quoted 800 and this year it came out to 1850 mostly due to a 1000 labor charge that my insurance company said was excessive f More

by Jayholidaystjames
Recommend Dealer
No
Employees Worked With
Cameron Telford, Cameron Telford
Oct 22, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

October 22, 2025

It was amazing that you had this car on the way to your inventory when I called to inquire. It was a perfect match. Eric is very professional and shows that he truly cares about the buyer experience. I wou More

by dwzuch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Kraatz, Eric Amaral
Oct 22, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 21, 2025

Garrett was really helpful and very responsive. He service was implacable and I will bring my S class back again. More

by filip.Roos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
Oct 22, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 17, 2025

Vivian was very helpful and professional. I would hire her to do customer service for my company More

by wilson.steve3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
October 16, 2025

They treated me like a million dollar customer. It was fabulous. I cannot say enough good about the service. More

by scott.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
October 07, 2025

Miles, Becca, and Carson were great. I highly recommend Ken Garff Mercedes Benz of Salt Lake. More

by nolimitz1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Kraatz, Miles McCabe, Becca Anderson
Oct 08, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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