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Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
982 Reviews

575 South State Street

Salt Lake City, UT

84111

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Showing 982 reviews

August 28, 2025

Great service! Nice employees and such a nice dealership! Lots of great snacks and drinks while you wait is such a bonus too! More

by andreawright74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Telford
August 26, 2025

The best car purchasing experience that I have ever had. We will definitely be back to see them when we are in the market for a new Mercedes. More

by Daniel B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gardner Cook
August 22, 2025

The best by far Mercedes Dealership around. Employees were outstanding . Knew what they were taking about More

by bsherman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett and Chris, Chris Keddington, Brett Robinson, Alan Satterfield
August 15, 2025

Very poor experience! The finance manager was not properly trained and made a mess of things. They messed up our lease return, which ending up costing us money and they we More

by bluesolitare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jenna , Brett Robinson, Dillon Jones, Miles McCabe
Aug 15, 2025 -

Mercedes-Benz of Salt Lake City responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Brett Robinson, General Sales Manager brettr@kengarff.com

August 13, 2025

Paid my deposit, signed all my paperwork but never received my car. I was given a bunch of excuses and asked to sign documents three times due to “errors”. It’s been over two weeks and I have not rece More

by hd0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Crawford Lindsay, Carson Kraatz, Dillon Jones
Aug 14, 2025 -

Mercedes-Benz of Salt Lake City responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Brett Robinson, General Sales Manager brettr@kengarff.com

August 12, 2025

Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. More

by jamesblanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper, Vivian Montes
August 11, 2025

They are attentive to the issues the customers raise, and do a good job of addressing them timely. More

by MNORB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
August 10, 2025

Braiden made an estimate and sold me tires. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee. More

by joelmallred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
August 09, 2025

Great service. Highly recommended. Very attentive to our concerns. Addressed everything. More words, more words. More

by jigsawman21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
August 07, 2025

Paid cash for a GT63 . I was not offered any MB merchandise. At MB Farmington with my E53 I was given $1K in merchandise. More

by Rick
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage, Carson Kraatz, David Laccoarce
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