Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Salt Lake City

Salt Lake City, UT

Overview
Reviews
Vehicles
4.6
982 Reviews
Call Dealership (855) 835-0712
View Awards

575 South State Street

Salt Lake City, UT

84111

Directions

By Type

Showing 982 reviews

March 16, 2026

Easy, enjoyable experience. Great team that personalized my purchase experience to my needs. Definitely will purchase here again! More

by DARWINPRICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage, Dillon Jones
Print
March 16, 2026

Garrett gave me updates and kept me informed about what was going on. I appreciate him doing that and I had an excellent experience. More

by diartec
Recommend Dealer
Yes
Employees Worked With
Garrett
Print
March 07, 2026

Helpful, friendly, and flexible when I asked to pick my car up after hours Great customer service More

by itz.christine
Recommend Dealer
Yes
Employees Worked With
Braiden Draper, Braiden Draper
Print
March 06, 2026

Professional atmosphere. Able to get things done in a timely matter with good responsiveness. As expected. More

by Gregory.A
Recommend Dealer
Yes
Employees Worked With
Christopher Keddington
Print
March 04, 2026

Chris and Angela gave amazing customer service! They were very sensitive to the customer’s individual needs! More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Keddington, Angela Heaps
Print
Mar 04, 2026 -

Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 03, 2026

THE SERVICE PROVIDED WAS PROFESSIONAL, FAST FRIENDLY WELL-INFORMED SERVICE. GARRET DID A GREAT JOB. More

by trina5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
Print
Mar 04, 2026 -

Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 28, 2026

This service was for a recall, call a brake rotor, sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my More

by jimkoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Benjamin, Justin Franchow, Vivian Montes
Print
Mar 04, 2026 -

Mercedes-Benz of Salt Lake City responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

February 26, 2026

Everyone at the dealership is great. I always have a very positive experience. I was happy that my car was repaired in one day. More

by Juliekaeartisan
Recommend Dealer
Yes
Employees Worked With
Braiden Draper, Braiden Draper
Print
Mar 04, 2026 -

Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 24, 2026

I felt like royalty! ! Braiden & Tristan (technician) really know how to make an owner & representative of the brand feel so special More

by d.j.d.freeman
Recommend Dealer
Yes
Employees Worked With
Braiden Draper, Braiden Draper
Print
Mar 04, 2026 -

Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 23, 2026

'I have been buying new Mercedes there since 2002 and thay are all great people who work there' More

by JVSFV
Recommend Dealer
Yes
Employees Worked With
I worked with Rossi, Brett Robinson and Dillon Jones.
Print
Mar 04, 2026 -

Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

1
...
3
4
5
...
99