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Mercedes-Benz of Salt Lake City
Salt Lake City, UT
982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 982 reviews
February 23, 2026
I have been buying Mercedes from Ken Garff for years and years and years. I’ve had ups and downs with the service department. I will be honest my last experience there was probably one of the best I’ve had years and years. I’ve had ups and downs with the service department. I will be honest my last experience there was probably one of the best I’ve had from the phone call, making the appointment all the way down to the service writer his name was Chris and I thought he was excellent and he was beyond helpful and kind and I thought he did an amazing job. More
by mpeterson430
Verified CustomerEmployees Worked With
Chris
February 19, 2026
Seamless, friendly, efficient professional. My experience was without a hitch. All questions Were addressed as though we were simply having a conversation. No pressure or intimidation. I’m very My experience was without a hitch. All questions Were addressed as though we were simply having a conversation. No pressure or intimidation. I’m very pleased with David Mack’s professionalism and Vivian’s follow through! More
by kjug
Employees Worked With
Sabastian Tichner
February 12, 2026
Couldn’t be happier with the Service quality , customer service , pricing , timeline , overal experience , they are very professional and knowledgeable service , pricing , timeline , overal experience , they are very professional and knowledgeable More
by Helheleh
Employees Worked With
Mickey Dailey, Vivian Montes
February 10, 2026
I did not work with Crawford. We were told an incorrect delivery date, which got pushed out by a month. Had to call to figure out when the vehicle was arriving. We were told an incorrect delivery date, which got pushed out by a month. Had to call to figure out when the vehicle was arriving. More
by larkgalley
Employees Worked With
Rossi Yerage, David Laccoarce
February 08, 2026
The folks at Ken Garf are always attentive, detailed and respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them! respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them! More
by thepoet85_2
Employees Worked With
Angela Heaps, Vivian Montes
February 03, 2026
It is always a pleasure to work with Vivian. One of the things I appreciate most as a customer is the communication that Vivian provides about my car. One of the things I appreciate most as a customer is the communication that Vivian provides about my car. More
by Kv625_sisal
Employees Worked With
Vivian Montes, Vivian Montes
