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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.3
395 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 395 reviews

November 25, 2025

Thieves in the finance department led by Kyle. He has stolen my money. Criminals. Avoid this dealership. More

by samsaforest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle
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Nov 26, 2025 -

Mercedes-Benz of San Jose responded

Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com.

November 08, 2025

Hello. My experience was the best ever. The sales team was outstanding and knowledgeable. Friendly service and accommodating. The transfer made simple and t More

by sfmanolis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jae kneiko
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Nov 11, 2025 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 23, 2025

I don’t know much about cars, but everyone here was incredibly warm, patient, and professional. They offered me a very fair deal and even took the time to teach me some useful tips for driving my new c More

by Hinmy.feng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
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Aug 25, 2025 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 27, 2025

Excellent service done by the sales representative in explaining the features and functionality of the SUV More

by neenanandula
Recommend Dealer
Yes
Employees Worked With
Ekjoth Singh
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May 29, 2025 -

Mercedes-Benz of San Jose responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2025

I’m really pleased of the friendliness of the staff and the great deal they gave me on my C300 2025! I love my new car!!! More

by valerieascencio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin and Skyler
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May 02, 2025 -

Mercedes-Benz of San Jose responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We always strive to provide personable, excellent customer service. Thank you for the review!

March 25, 2025

Great service and Joshua went out of his way to help me with Uber when the loaner car was not available. More

by loag999
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Mar 27, 2025 -

Mercedes-Benz of San Jose responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. If you ever need help, just give us a call. Happy motoring!

January 22, 2025

Mercedes San Jose did an outstanding job on my repairs. Joshua went above and beyond by keeping me updated and arranging Uber rides for me when courtesy cars were unavailable. More

by loag999
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jan 26, 2025 -

Mercedes-Benz of San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

Once you finalize the sales, you are left alone no help whatsoever either from the salesperson financial and I haven’t got a hold of the general manager yet very disappointed More

by Barbosa4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephanie Cazun
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Dec 24, 2024 -

Mercedes-Benz of San Jose responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. When you have an opportunity, please reach out to us at (408) 214-3009 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

September 07, 2024

POOR experience. I booked appointment online to test drive a car. I entered my personal/financial information to get pre-qualified. I received confirmation that car w More

by Dean V
Purchase Time
Recommend Dealer
No
Employees Worked With
Ashley (sales rep), Ted (sales mgr)
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Sep 09, 2024 -

Mercedes-Benz of San Jose responded

Hi Dean, we appreciate you taking the time to respond. The staff at Mercedes-Benz of San Jose take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 214-3009 to discuss what we can do to help.

August 10, 2024

On July 24, 2024 , I paid them $930. 75 for transmission service on my car. But they made a mess on my car. So I let people know. Please don’t bring the car there for service. More

by michaelnguyen743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Christopher Hitch
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Aug 12, 2024 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 214-3009 to discuss what we can do to help.

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