Mercedes-Benz of San Jose

I don’t know much about cars, but everyone here was incredibly warm, patient, and professional. They offered me a very fair deal and even took the time to teach me some useful tips for driving my new c incredibly warm, patient, and professional. They offered me a very fair deal and even took the time to teach me some useful tips for driving my new car. The whole process was smooth and enjoyable. Andy is a truly professional salesperson, and I’m very grateful for his help. More

Excellent service done by the sales representative in explaining the features and functionality of the SUV explaining the features and functionality of the SUV More

I’m really pleased of the friendliness of the staff and the great deal they gave me on my C300 2025! I love my new car!!! the great deal they gave me on my C300 2025! I love my new car!!! More

Great service and Joshua went out of his way to help me with Uber when the loaner car was not available. with Uber when the loaner car was not available. More

Mercedes San Jose did an outstanding job on my repairs. Joshua went above and beyond by keeping me updated and arranging Uber rides for me when courtesy cars were unavailable. Joshua went above and beyond by keeping me updated and arranging Uber rides for me when courtesy cars were unavailable. More

Once you finalize the sales, you are left alone no help whatsoever either from the salesperson financial and I haven’t got a hold of the general manager yet very disappointed whatsoever either from the salesperson financial and I haven’t got a hold of the general manager yet very disappointed More

POOR experience. I booked appointment online to test drive a car. I entered my personal/financial information to get pre-qualified. I received confirmation that car w I booked appointment online to test drive a car. I entered my personal/financial information to get pre-qualified. I received confirmation that car would be held for 24 hours. I received no less than 7 separate text messages and emails from sales associate Ashley and Sales Manager Ted starting at 8:30a to 12:00noon to confirm that I will make my 1:30p appt. I confirmed multiple times, the last being after 12:00noon. I arrive at 1:20p and I am informed that the car that was supposed to be reserved for 24hours for test drive was just sold! Typical sleazy car sales tactics ... it was a 2hour round trip ... a total waste of time. More

On July 24, 2024 , I paid them $930. 75 for transmission service on my car. But they made a mess on my car. So I let people know. Please don’t bring the car there for service. 75 for transmission service on my car. But they made a mess on my car. So I let people know. Please don’t bring the car there for service. More

I have worked with Antonio and it was great experience and I recommend Capitol Expressway Mercedes Dealership to everyone they are really helpful and nice. and I recommend Capitol Expressway Mercedes Dealership to everyone they are really helpful and nice. More

I have always encountered issues with the servicing. Even this time the car was not properly washed and the interior was not vacuumed and it was not the best experience when I picked up the car. Even this time the car was not properly washed and the interior was not vacuumed and it was not the best experience when I picked up the car. More