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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.3
395 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 395 reviews

August 02, 2024

I have worked with Antonio and it was great experience and I recommend Capitol Expressway Mercedes Dealership to everyone they are really helpful and nice. More

by Atifa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
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Aug 07, 2024 -

Mercedes-Benz of San Jose responded

Hi Atifa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2024

I have always encountered issues with the servicing. Even this time the car was not properly washed and the interior was not vacuumed and it was not the best experience when I picked up the car. More

by pavneet.singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
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Jul 11, 2024 -

Mercedes-Benz of San Jose responded

Hello Pavneet, we regret your experience with us here, but are glad you brought this to our attention. Please contact us at (408) 214-3009 so we can work with you to make this right.

July 10, 2024

Needed a physical credit card to approve a loaner vehicle. Wouldn't take Apple or Google Pay. This was despite providing license and insurance info. Original estimate was for 2 days, turned into a we More

by MRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Jul 11, 2024 -

Mercedes-Benz of San Jose responded

Hello, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (408) 214-3009.

July 08, 2024

Kal and Quaisa did a fantastic job. No pressure, very factual, and friendly. They accomplished everything despite the CDK software outage ! More

by Detlef Albrecht
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kal Siddiqui and Qaise Mojadeddi
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Jul 10, 2024 -

Mercedes-Benz of San Jose responded

Hi, we are pleased to hear you had such a positive experience with us, Detlef! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2024

Jose and his team provide excellent customer service. Jose understand the issue and provide great advise More

by Sheikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 24, 2024 -

Mercedes-Benz of San Jose responded

Hi Sheikh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 23, 2024

Anthony is an awesome advisor. Knowledgeable, courteous and professional all the work was done well and on time. More

by pdwyer1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 24, 2024 -

Mercedes-Benz of San Jose responded

Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

June 06, 2024

David, the service car advisor what's excellent? He was able to give me Advice on service that I Didn't know needed to be done. More

by Villavicencioron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
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Jun 10, 2024 -

Mercedes-Benz of San Jose responded

Hello, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of San Jose. If you ever need help, just give us a call. Happy motoring!

June 02, 2024

The team at Mercedes Benz San Jose was amazing, professional, accommodating, and costumer focused. The GM Mark, Tedi the Manager, Qais in Finance, and Stephanie and Audrey in Sales were all great a More

by yasmineebrat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Tedi, Qais, Stephanie, Audrey
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Jun 05, 2024 -

Mercedes-Benz of San Jose responded

We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2024

Fast check-in, quality service and vehicle returned on time as promised. Great service advisor - Bill Beller! More

by Les Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Beller
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May 28, 2024 -

Mercedes-Benz of San Jose responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. If you ever need help, just give us a call. Happy motoring!

May 23, 2024

Lyndon Devera had been very helpful and patient in helping me solve my issues with my car. He also kept me informed of progress and helped me take care of insurance issues. More

by Yolybernabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
Report | Print
May 25, 2024 -

Mercedes-Benz of San Jose responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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