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Mercedes-Benz of San Jose
San Jose, CA
392 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 392 reviews
May 19, 2022
Asked for EPrice, quickly received. I had a follow up question. Never got a response back. I purchased from another MB dealer that answered my simple question in less than 2 minute I had a follow up question. Never got a response back. I purchased from another MB dealer that answered my simple question in less than 2 minutes. More
by CAdamson
Employees Worked With
Deleted the email.
May 07, 2022
Working with Bill Beller is always a pleasure. He's a straight shooter and you get the facts in clear language. Unfortunately, I get the feeling that sometimes (on one issue) his hands a tied by He's a straight shooter and you get the facts in clear language. Unfortunately, I get the feeling that sometimes (on one issue) his hands a tied by Mercedes protocol and the issue can't see addressed to my satisfaction. The work that is done is done well. More
by giro_glottis.01
Employees Worked With
Bill Beller
May 03, 2022
Mercedes Benz in San Jose has the best customer services I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Tha I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Thank you for the best service for my car . I would come back here again . More
by Laura Nguyen
Employees Worked With
Danny
May 02, 2022
Service was very professional and efficient. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. More
by aepanergo
Employees Worked With
David
April 26, 2022
Our service adviser, Bill Beller is very professional, knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in serv knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in service and Sally was wonderful. She was very sweet, she was able to get me in a loaner very fast, while doing other tasks. This dealership is clean, organized, everyone smiles and say good morning and I'm very happy with the service and attention I receive when I come here. More
by claudio1
Employees Worked With
Bill Beller and Sally
