Mercedes-Benz of San Jose

I bring my car for service, I experience a great Customerservice from Joshua Delgado, I identified my self with him because I am the same way with my customers Customerservice from Joshua Delgado, I identified my self with him because I am the same way with my customers More

Our service representative, Jose, is the best. He is always very helpful and explains our situations to our satifaction. He is always very helpful and explains our situations to our satifaction. More

His service department was very professional, kind and courteous when I arrived. This was my first visit for an oil change on my 2023 sprinter van Joshua did a great job and I really appreciate his person courteous when I arrived. This was my first visit for an oil change on my 2023 sprinter van Joshua did a great job and I really appreciate his personal professional demeanor. My van was ready in a very prompt time, and I was able to get back on the road and beat the traffic back to Monterey, which is about an hour drive! Thank you again. More

Everyone at the dealership was very nice and helpful. Muhammad (The sales person) was honest, respectful, and extremely helpful. He helped me understand the process of buying and leasing my car. Also Muhammad (The sales person) was honest, respectful, and extremely helpful. He helped me understand the process of buying and leasing my car. Also, he made me comfortable during the test drive by showing me all the features of the car. I am extremly happy with my experience of leasing my first electric car. More

My advisor Jose Plasencia-Arrelano was very helpful and honest. He gave me good advice on my GLC. honest. He gave me good advice on my GLC. More

My car went in for a sunroof recall. The adviser said my car is fine. I didn't get a car wash because the machine is not working. So I have to deduct a star. The facilities is very nice The adviser said my car is fine. I didn't get a car wash because the machine is not working. So I have to deduct a star. The facilities is very nice and clean. More

I hope Jose continues to work at Mercedez Benz of San Jose. I enjoy working with him, he is honest and knowledgeable. Your dealership is only as good as the employees you hire! Jose. I enjoy working with him, he is honest and knowledgeable. Your dealership is only as good as the employees you hire! More

The service center operations are fast and courteous. Joshua is very professional and able to provide needed information. Really great!! Joshua is very professional and able to provide needed information. Really great!! More

Plenty of demo cars in the beautiful showroom, a great selection for potential buyers. People there are very knowledgeable about MB/AMG vehicles. selection for potential buyers. People there are very knowledgeable about MB/AMG vehicles. More

Went in for a sunroof recall and got more headaches then expected. The sunroof was working when I dropped it off ( had to show them before they would take the car) but then came back broken. The first words expected. The sunroof was working when I dropped it off ( had to show them before they would take the car) but then came back broken. The first words that came out of the service advisors mouth was that it's not there fault. Dropped off car with a working sunroof and got it back broken and they offered to fix at a cost. If this is any indication of their service ... avoid at all cost. Run ... More