Mercedes-Benz of Sarasota - Service Center

The service department took the vehicle right away and explained what was needed. When the work was complete, they explained to me that a fix was not possible right now and a request to the factory was r explained what was needed. When the work was complete, they explained to me that a fix was not possible right now and a request to the factory was required to see if a modification could be developed. More

Came in without appointment for an engine check light while on the way to NC. They took care of me right away and I’m totally satisfied with their professionalism and courtesy. Great dealership! while on the way to NC. They took care of me right away and I’m totally satisfied with their professionalism and courtesy. Great dealership! More

The quality of work is great. Lisa in service team is awesome. The rest of the team are not so user friendly, it makes the experience less wonderful but the work was done well Lisa in service team is awesome. The rest of the team are not so user friendly, it makes the experience less wonderful but the work was done well More

Service Advisor makes for unpleasant experience. Rude, not customer friendly, lack of communications and facility does not provide internet service for business people to work while vehicle is being Rude, not customer friendly, lack of communications and facility does not provide internet service for business people to work while vehicle is being worked on. More

Great service! Very professional and punctual. Loaner is new and clean and ! Happy customer here! Very professional and punctual. Loaner is new and clean and ! Happy customer here! More

Donna Knight did a wonderful job of helping me to resolve an issue which required immediate attention. I sincerely appreciate her help in doing so. She is a true asset to your customer support representati an issue which required immediate attention. I sincerely appreciate her help in doing so. She is a true asset to your customer support representatives. More

Thomas Kneski my service advisor was very helpful and listened to my concerns. The car was immaculate. I highly recommend maintenance done by Mercedes listened to my concerns. The car was immaculate. I highly recommend maintenance done by Mercedes More

Taylor Williams brings class and efficiency to Mercedes Service. She is HIGHLY Recommended as Service Advisor. Service. She is HIGHLY Recommended as Service Advisor. More

The people are very professional. They go out of their way to make you comfortable doing business with them. They go out of their way to make you comfortable doing business with them. More

Absolute excellent experience at Mercedes of Sarasota. Purchased (4) new tires and alignment for my GLE 450. Dealer listened to my concerns and provided me with the best solution for my new tire purchas Purchased (4) new tires and alignment for my GLE 450. Dealer listened to my concerns and provided me with the best solution for my new tire purchase. The service itself was both efficient and economical. I cannot say enough good things about this dealership and their commitment to their customers. Shawn Barnett is a true asset and always available to help me with my Mercedes needs. More