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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
616 Reviews

616 Reviews of Mercedes-Benz of Sarasota - Service Center

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July 28, 2023

Randi is excellent in service. Very attentive and obviously takes her job seriously. A definite assest to Mercedes. More

by Robby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Aug 01, 2023 -

Mercedes-Benz of Sarasota responded

Hi Robby, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Randi the Asst Svc Mgr was great. She explained what needed to be done and service was promptly done. More

by jfrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Jul 28, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

The service is right on spot, as soon as you pull in there is someone to open your car door for service. More

by doddsla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Kneski
Jul 27, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

On time ,polite very helpful. Solve my problem easily. Randi and her team were excellent. They are honest and very professional and attentive. More

by cherrybend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi and her training assistant and Brendon who greeted me when I arrIced. I asked Gina question about my gps and he solved my problem immediately.
Jul 26, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Taylor in Service is the best! She is one of this dealership's biggest assets. Always quick to respond, extremely knowledgable, honest, and efficient. She offers outstanding cus More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 26, 2023 -

Mercedes-Benz of Sarasota responded

Hi Elizabeth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

July 19, 2023

Excellent service! My GLA is well-looked after. My service rep, Stephen A, is terrific! I highly recommend this dealership. More

by MMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Appolloni
Jul 25, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Always Outstanding service, prompt and thorough. Will return for service or to purchase my next ca. More

by dheatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 25, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Mercedes Benz of Sarasota has a professional service staff who are knowledgeable and listen to your concerns More

by victoriakupec
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim and Tony
Jul 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi Victoriakupec, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 20, 2023 -

victoriakupec responded

Responded to my concern in a very professional matter. Thank You

July 17, 2023

Service here is prompt, efficient, and reassuringly thorough. Taylor is hands-down the most proactive and helpful service advisor I’ve had. More

by L Child
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 16, 2023

Fast efficient service! Very comfortable waiting area to make your wait more pleasant. Love to receive my text as the tech videos my vehicle and what was completed with my v More

by Sadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett/service, Chris/service Tech, Sarasota
Jul 20, 2023 -

Mercedes-Benz of Sarasota responded

Sadie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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