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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
616 Reviews

616 Reviews of Mercedes-Benz of Sarasota - Service Center

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July 06, 2023

Always a great experience. Very efficient and professional service. Loaner car was ready and excellent. More

by jane.rees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa & Edmund
Jul 11, 2023 -

Mercedes-Benz of Sarasota responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

SERVICE WAS VERY GOOD, MIKE WAS VERY PROFESSIONAL AND EXPLAIN TO ME MY OPTION I WIL BRING MY CAR BACK FOR SERVICE More

by VALCO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE
Jul 06, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Easy, efficient and friendly - that describes the service experience. Taylor is the best. Highly recommended. More

by JWVGoethe
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 06, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

I have purchased 3 vehicles from this dealership and can not be more satisfied with service. More

by eddbreuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 05, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Sarasota. If you have any further questions, please give us a call. We're always happy to help! Take care!

July 01, 2023

great job car hasn't run this good in years,snawn barnett was great to deal with More

by cox.alana.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shawn barnett
Jul 01, 2023 -

cox.alana.com responded

GREAT JOB,THANK YOU

Jul 05, 2023 -

Mercedes-Benz of Sarasota responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2023

Very nice people Very helpful Always on time I will never hesitate to call for help More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn brette
Jul 05, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

June 30, 2023

Quick service while I waited and nice waiting area. However, they told me they fixed the rear window washer but as I was driving home, it still did not work. More

by wsbfan1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Bodner
Jul 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

June 30, 2023

Service appointment made on line with a request for transportation upon car drop off. Mercedes employee called several days in advance to confirm 8 a.m. drop off and need for transportion and confirme More

by ACB
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Appolonia
Jul 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. Please call our General Manager at (941) 275-1293 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 29, 2023

Meticulous service! My service advisor, Thomas, listens and writes down any complaint/problem. Love that my car is washed. More

by joyceleach
Workmanship
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 03, 2023 -

joyceleach responded

Thank you for your professionalism!

June 29, 2023

Always satisfied with the dealership Steven Appolonia, service rep, has always been a pleasure to work with. He explained everything, and was very professional. More

by fjjkane
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Appolonia
Jul 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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