Mercedes-Benz of Sarasota - Service Center

Shawn Barnett was very pleasant and helpful, work was completed as promised , only complaint was it took over a month to get a loaner car. completed as promised , only complaint was it took over a month to get a loaner car. More

Excellent all around service covered under pre-purchased contract that strongly recommend. Your service representative was pleasant and helpful. contract that strongly recommend. Your service representative was pleasant and helpful. More

A retired new car dealer myself, I feel qualified to assess the performance of dealership personnel. I find everyone with whom I have dealt with at Mercedes Benz of Sarasota from service to parts, new, assess the performance of dealership personnel. I find everyone with whom I have dealt with at Mercedes Benz of Sarasota from service to parts, new, and used car sales to be well trained, courteous, and attentive to details. I have and will continue to recommend this dealership. I cannot say the same about some dealerships in the area. More

The Servive was on time and the staff was very professional. There were no surprises in the price of service either. professional. There were no surprises in the price of service either. More

I bought my Volvo and service plan from this dealer. When I brought my car in for an oil change, I felt like a second class citizen. My service adviser barely spoke to me. I was on time for my appointme When I brought my car in for an oil change, I felt like a second class citizen. My service adviser barely spoke to me. I was on time for my appointment and the person who had the previous appointment arrived after I was already with the service advisor. The service adviser got rid of me and dealt with the folks who had a Mercedes. Not a good feeling to have as I waited. More

They have always provided great service for our vehicle. Very accommodating finishing the service when promised Very accommodating finishing the service when promised More

The Mercedes man who handled my case was excellent. He was efficient, knowledgeable and clear in his explanation. Shawn made an unpleasant problem doable. I was confident. He was efficient, knowledgeable and clear in his explanation. Shawn made an unpleasant problem doable. I was confident. More

Mercedes Benz of Sarasota is the best run of all the MB dealerships I’ve dealt with. Thomas Kneski, my service advisor, is a gem, deserving of all the promotions you can give him. dealerships I’ve dealt with. Thomas Kneski, my service advisor, is a gem, deserving of all the promotions you can give him. More

I bought a preowned car and later discovered a small body defect. They scheduled a service appointment and fixed it promptly at no cost. Great job! defect. They scheduled a service appointment and fixed it promptly at no cost. Great job! More

Andrew and staff were incredibly knowledgeable and helpful to get us back our vehicle quicker than expected. Appreciate all. helpful to get us back our vehicle quicker than expected. Appreciate all. More