Mercedes-Benz of Sarasota - Service Center

Excellent service from the service rep to the mechanics. The car is always returned on time The car is always returned on time More

They charged for a services they did not perform and asked me to wait for a call to reschedule to fix the work they did not do. Employee indicated after a few email they would refund a certain ammount, asked me to wait for a call to reschedule to fix the work they did not do. Employee indicated after a few email they would refund a certain ammount, yet accounting refunded a smaller amount after several emails More

Thomas was attentive, thorough, and friendly. I always feel welcomed at the dealership everyone is always helpful. I always feel welcomed at the dealership everyone is always helpful. More

Randy was very helpful and friendly. I couldn't be more pleased with service I received from her. I couldn't be more pleased with service I received from her. More

Service rep Taylor is the best. Always ready to assist. David Apgar is the only tech I will allow to service my vehicle. They are both the best! Always ready to assist. David Apgar is the only tech I will allow to service my vehicle. They are both the best! More

I have had a Mercedes E for many years. The service department, headed by Jim Folkrod, is the best of any dealer I have used in Florida or Pennsylvania. Jim and his crew are caring and effi The service department, headed by Jim Folkrod, is the best of any dealer I have used in Florida or Pennsylvania. Jim and his crew are caring and efficient……..a tribute to Jim. Thank you, Jim. Carol Levin More

Total complete Professional service and accommodation. Comfortable waiting areas along with refreshments. All contacts were professional and kindly. Comfortable waiting areas along with refreshments. All contacts were professional and kindly. More

Christopher Robinson setup the appointment to service my car and all went well. Was in and out in a timely manner. Christopher and the staff are always courteous. car and all went well. Was in and out in a timely manner. Christopher and the staff are always courteous. More

Sarasota Mercedes Benz dealership and service is great. I had a flat tire and called service. They gave me the contact information for towing company, who handled my car with such care. Chris in service I had a flat tire and called service. They gave me the contact information for towing company, who handled my car with such care. Chris in service is my favorite. He knows my cars and knows what they need. He is so great with customers and kept me updated on work that was being done. More