Back

Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
614 Reviews

614 Reviews of Mercedes-Benz of Sarasota - Service Center

Sort by
December 19, 2022

MCBZ of Sarasota is great. I had a dead battery that needed replacement. They took me right away. Randy at Mercedes Benz has been thorough, efficient and pleasant every time I' More

by VC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Dec 22, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 18, 2022

Dependable, professional, courteous service every time. Our service rep, Lisa is the best! Highly recommend this dealership. More

by april
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 20, 2022 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

December 16, 2022

Taylor Williams is always a fantastic go to Service Advisor. I had my Mercedes S550 scheduled service and she resolved all of my additional concerns in the same visit. Everyone I interacted with was up More

by Joe C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Williams
Dec 20, 2022 -

Mercedes-Benz of Sarasota responded

Hi Joe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 15, 2022

The valet service , the service coordinator , the ride back service , the cookies , the beverages everyone is really nice More

by bhatia929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 19, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2022

Clean, prompt service, good service, wonderful people and good updates. Feel like the car was checked all over. I have old car (2001) and they help keep her running. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Lisa
Dec 19, 2022 -

Mercedes-Benz of Sarasota responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Professional, efficient, clean, helpful . Loaner service very good and dependable. Will definitely return Recommend to others. More

by otonro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Dec 14, 2022 -

Mercedes-Benz of Sarasota responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

December 12, 2022

Lisa in service is a wonderful service advisor. She always goes above and beyond the call of duty and is a pleasure to work with. More

by TerryStayCool
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 15, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2022

Always a great experience. Professional and friendly. Cleanest service department I have ever seen. Service price very reasonable More

by Janice auretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 12, 2022 -

Mercedes-Benz of Sarasota responded

Hello Janice, thank you for your kind words and this wonderful review! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2022

(1) Customer focus (2) Excellent use of technology (3) Attention to detail (4) Modern facilities More

by Raymondbromark
Recommend Dealer
Yes
Employees Worked With
Randi, Scorr
Dec 09, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 05, 2022

All went well. Service desk was very accommodating. Coffee was very good. Waiting area was very comfortable. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Williams
Dec 09, 2022 -

Mercedes-Benz of Sarasota responded

Hi Joy, thank you so much for your positive comments about Mercedes-Benz of Sarasota! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
30
...