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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
614 Reviews

614 Reviews of Mercedes-Benz of Sarasota - Service Center

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November 14, 2022

Clean, respectful of my van, honest,knowledgble of my van and what needed to be done. More

by Elliotk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John,steve
Nov 18, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

November 12, 2022

Service was completed in a satisfactory manner. I asked for a repair quote for some curb rash on one wheel. Service representative took picture and told me he would get quote and forward to me. More

by jjburrows354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 21, 2022 -

Mercedes-Benz of Sarasota responded

Hello, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Sarasota take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

November 11, 2022

Brett was very professional. He addressed all of my concerns and questions in an efficient manner. Wait time was minimal. Nice waiting area. Great service!! More

by Brandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Nov 21, 2022 -

Mercedes-Benz of Sarasota responded

Hello Brandi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 09, 2022

My service manager Randy and the staff are always efficient, courteous and my vehicle is serviced at the highest quality. More

by kjsiesta
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Randy, Doyle
Nov 16, 2022 -

Mercedes-Benz of Sarasota responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 08, 2022

Pleasant welcoming, efficient service but overall the price is too much to bear. Can’t afford to pay for the service. More

by Docradu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randi did an excellent job
Nov 16, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

Outstanding service. Shawn was very efficient and friendly to work with. The work was done quickly and they were very good at making sure that I had a rental car while th More

by hidalgor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 15, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 04, 2022

Fast courteous service in a timely manner, very professional, a good clean environment, very knowledgeable staff. More

by abusboyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

Pleasant efficient and timely service all around. I did not expect the car wash and cleaning which was an added bonus More

by rberge1805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 04, 2022

Friendly and personable staff. The Service was finished BEFORE PROMISED! Clean and comfortable waiting area too. More

by JMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Gillespie, Lisa Parasrami
Nov 11, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 03, 2022

The process ran very smoothly with service. I’m very happy with Mercedes of Sarasota. More

by susanpag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randi Doyle
Nov 11, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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