Mercedes-Benz of Sarasota - Service Center

Service was able to get me in for a battery which was good. I know there was labor involved for installing battery but $40.00 for misc materials seems a bit much for changing a battery. Minor annoyance t good. I know there was labor involved for installing battery but $40.00 for misc materials seems a bit much for changing a battery. Minor annoyance they did not set the clock to correct time More

Great experience - fully explained all that was being done - service personnel were excellent - work done timely done - service personnel were excellent - work done timely More

Your personnel were outstanding. The only problem I see was the relatively high cost of your maintenance. You also might note that the automatic messages on the console display The only problem I see was the relatively high cost of your maintenance. You also might note that the automatic messages on the console display were useless. Asking me to refer to a 300 Page maintenance without a specific reference was useless. More

Excellent overall service by all staff members! The video from the technician is informative! I greatly appreciated being provided with a loaner car, so I could continue my work appointments while The video from the technician is informative! I greatly appreciated being provided with a loaner car, so I could continue my work appointments while my car was serviced. More

As always Lisa Gillespie is great. She kept me I formed while I was waiting and she’s very knowledgeable when I have questions.. She kept me I formed while I was waiting and she’s very knowledgeable when I have questions.. More

Came to my home on a recall. Technician was pleasant and professional. No wasted time. Technician was pleasant and professional. No wasted time. More

Love my GLA250 SUV. Chris was very nice and I brought my SUV in dirty I got it back smelling clean and looking clean. Chris was very nice and I brought my SUV in dirty I got it back smelling clean and looking clean. More

Everything was great except. I always ask that my speedometer be set back to where it was when I came in.For the third time it wasn't. I had to turn around and get it set to wher I always ask that my speedometer be set back to where it was when I came in.For the third time it wasn't. I had to turn around and get it set to where I had it. More

Mercedes Benz of Sarasota and our service rep. Lisa did a great job servicing our Mercedes. We had the “B” service, new tires and replaced the storage cover on the back seats. Lisa ordered everyth Lisa did a great job servicing our Mercedes. We had the “B” service, new tires and replaced the storage cover on the back seats. Lisa ordered everything and kept us informed throughout the process. Everything was very professional. More

very good service, everyone is very friendly, they will show and tell all the pros and cons, I recommend it to everyone. show and tell all the pros and cons, I recommend it to everyone. More