Mercedes-Benz of Sarasota - Service Center

Great professional service. It always is. I would highly recommend this dealership for the work they do. It always is. I would highly recommend this dealership for the work they do. More

Shawn, my service adviser, was great. Professional, courteous and thorough. The whole process was painless. Happy with the service I received. Thank you. Professional, courteous and thorough. The whole process was painless. Happy with the service I received. Thank you. More

Always professional and customer oriented. I’ve never left there without feeling satisfied or without a solution to any problems. Service department runs flawlessly and on time. I’ve never left there without feeling satisfied or without a solution to any problems. Service department runs flawlessly and on time. More

I am underwhelmed and totally disappointed by MB service. People are never available and when you finally get someone they are rude, unfriendly and rarely helpful. Wipers were on my bill but not installed. C People are never available and when you finally get someone they are rude, unfriendly and rarely helpful. Wipers were on my bill but not installed. Came to pick up my car and no one around. I will look elsewhere for service on my car. More

Lisa and the service department crew were amazing! Everyone took such awesome care of me and my car. There was just a great vibe there and everyone genuinely wanted to help and make sure you were happ Everyone took such awesome care of me and my car. There was just a great vibe there and everyone genuinely wanted to help and make sure you were happy with the services. It was very refreshing and I’m so happy Sarasota Mercedes! More

Excellent facility with very professional customers service. The customer experience is enhanced by the the comfortable waiting area offering refreshments and equipped with Wi-Fi. service. The customer experience is enhanced by the the comfortable waiting area offering refreshments and equipped with Wi-Fi. More

My service coordinator was extremely nice and did a very good job with updates and level setting my expectations . good job with updates and level setting my expectations . More

Our service coordinator Lisa was outstanding! She kept in touch with us throughout the entire process providing updates and information regarding our vehicle. Everything was done in a timely and She kept in touch with us throughout the entire process providing updates and information regarding our vehicle. Everything was done in a timely and efficient manner. Thank you again! More

I love this dealership. Everyone I interact with is professional, friendly and oh so helpful. They always take excellent care of me. Lisa Taylor ;) and Christian are the Everyone I interact with is professional, friendly and oh so helpful. They always take excellent care of me. Lisa Taylor ;) and Christian are the best! My husband took out the 2 tires on the right side of my beautiful E450. We had the car towed to the dealer and they price matched a new set of run flat Michelin tires and it was Lisa's idea! More

I turned up with no notice with a damaged tire and Stephen took care of me immediately. I was in and out within an hour with a new tire and clean car. Excellent service! Stephen took care of me immediately. I was in and out within an hour with a new tire and clean car. Excellent service! More