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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
614 Reviews

614 Reviews of Mercedes-Benz of Sarasota - Service Center

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August 23, 2022

Service agent was polite and knowlegeable. Service was well performed exccept they only put in 36 pounds of prsessure in the tires which set off the computer the next day. Should have been a More

by stevenlcarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A female working the front desk
Aug 27, 2022 -

Mercedes-Benz of Sarasota responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 22, 2022

Great service department. Christofer was very helpful.Helped with loaner car & easy pic up & return. More

by Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson in service
Aug 26, 2022 -

Mercedes-Benz of Sarasota responded

Mia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 19, 2022

Thanks for the prompt and curteous service. I can recommend Mercedes-Bens Sarasota with confidence, More

by Hookem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHAWN BARNETT
Aug 24, 2022 -

Mercedes-Benz of Sarasota responded

Hi Hookem, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 18, 2022

Prompt, was provided with a rental car the very next day, got home by Lyft ( paid by the dealer), next day my car was completed. More

by Lucie.kojzarova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 23, 2022 -

Mercedes-Benz of Sarasota responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 18, 2022

Love my salesman Alan and GM Ernie. They are a fabulous team. And care about me More

by Chefcaseyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris
Aug 23, 2022 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2022

Chris Robinson is an excellent service rep. Very polite, professional. No issues. Great communication before, during and after service. More

by puffy913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Aug 19, 2022 -

Mercedes-Benz of Sarasota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2022

Mercedes Benz of Sarasota did an outstanding job on a recent service appointment. Michael and team completed a door light repair, washed the car and had me out the door in under 30 minutes. Love the effi More

by M.Minear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL BODMER
Aug 19, 2022 -

Mercedes-Benz of Sarasota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2022

I love my salesman George Hajal and service rep Steve A. They take great care of me and go above and beyond to accommodate my requests. More

by janetlucas61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Apollonia and George Hajal
Aug 18, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

Car was done in a timely time, Sean is very pleasant to work with ! He answer all my questions , the place to wait for the car is very nice and confortable and the cookies are delicious !! More

by aweinschenk999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 16, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

Chris couldn’t be any nicer or more professional. It went smoothly - including the loaner car. More

by tonypes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Aug 16, 2022 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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