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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
619 Reviews

619 Reviews of Mercedes-Benz of Sarasota - Service Center

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December 08, 2023

Cookies were good. Service was better. Good explanations and a good experience. Yada. Yada. Yada. More

by Buster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Doyle
Dec 09, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Service, prompt and effective. Employees were nice and accommodating. Will continue making the drive for service. More

by Storch.shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 09, 2023 -

Mercedes-Benz of Sarasota responded

Hi Storch, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Brandon provided me with excellent service. Mr. Kneski also provided excellent service. Both were very personable and answered all my questions. More

by terrence.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cadmus,James Kneski
Dec 05, 2023 -

Mercedes-Benz of Sarasota responded

Hi Terrence, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Very professional and courteous from everyone. Technician explained everything in the video which allowed me to make decisions on repairs.highly recommend Mercedes Benz of Sarasota More

by Jeffe450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Dec 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

November 30, 2023

My experiences with Mercedes-Benz of Sarasota have been for purpose of servicing my 2019 Sprinter van. I have come away from each visit satisfied that my needs were satisfactorily addressed. Staff has More

by groberts111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS KNESKI
Dec 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 29, 2023

Service department don’t know how to fixed cars After my car was there for 3 time with same issue They told me car was designed that way More

by Serg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Dec 01, 2023 -

Mercedes-Benz of Sarasota responded

Hi Serg, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.

Dec 01, 2023 -

Serg responded

I was called last week and left a voicemail And no response If you guys want a solve a problem You should call me Shawn have all my info

November 27, 2023

Efficient Service Center for Sprinter Reasonable appointment scheduling. Good location within reason to our condo More

by wasserworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Appollini
Nov 30, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2023

Randy did another outstanding job in keeping us informed while our vehicle was getting service. We appreciate your vehicle loaner program, but when you make an appointment almost a month out and when it’s t More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 28, 2023 -

Mercedes-Benz of Sarasota responded

Hi Mac, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

Taylor Williams has always delivered an outstanding experience at the dealership. The work is always completed on time and she maintains clear and concise communication. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Williams
Nov 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 16, 2023

Awesome service very professional. This is where I will be buying my cars from for sure. I was a Corvette guy for 30 plus years now I'm on team Mercedes! More

by michaelsrq07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rybak
Nov 19, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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