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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
619 Reviews

619 Reviews of Mercedes-Benz of Sarasota - Service Center

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February 22, 2022

The service was great, and Andrew Walker was very helpful. I like working with Andrew More

by razzmajazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Walker
Feb 26, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! If you need more help, our team is available to talk -- safe travels!

February 20, 2022

A little confusing when first arrived for service as there was no greeter, but once i met w advisor, top rated experience. While you wait is comfortable and productive for short service visits. More

by Rjn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Appoloni
Feb 22, 2022 -

Mercedes-Benz of Sarasota responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 17, 2022

Makes you feel welcomed and Steven my service adviser excellent! Car is always clean when service is complete More

by Jrb12202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Appopola
Feb 19, 2022 -

Mercedes-Benz of Sarasota responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 16, 2022

This is a five star dealership! The facility is always so clean and inviting. My service has always been excellent and all employees so pleasant. This is also true for the roadsid More

by Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
This visit was using Embrace and Anthony from roadside service. Excellent!!
Feb 18, 2022 -

Mercedes-Benz of Sarasota responded

Hi Peggy, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 15, 2022

It was my first time to Mercedes Sarasota and it was a very fine experience. The staff was very friendly and my service was completed quickly. My car was returned to me all clean and ready to go. More

by Maryhorton22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Feb 17, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

February 11, 2022

Always friendly and helpful. Someone always asks if they can help you In some way. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Appolino
Feb 14, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2022

Service was scheduled and went as planned . Pick up and drop off went as promised. More

by cjc705
Recommend Dealer
Yes
Employees Worked With
Steven and Charlie
Feb 12, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2022

My service visit was seamless. From checking in with My service visit was seamless. From checking in with Steven to driving away in my loaner very quick and easy. Ditto on the return. More

by j_lukenyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Appolonia
Feb 14, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2022

Great friendly service reps, quick response time, use of service loaners when available, nice waiting area while your vehicle is being professionally taken care of. More

by larry.bruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Gillespie
Feb 14, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2022

My representative Steven was professional, polite and excellent to deal with. Made the whole experience pleasant. More

by Dianemhager
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 11, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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