Mercedes-Benz of Sarasota - Service Center

Shawn was prompt and efficient in doing the necessary insurance paper work to replace a tire. In 90 minutes I was out the door with the new tire. I have never been disappointed in this dealership. I insurance paper work to replace a tire. In 90 minutes I was out the door with the new tire. I have never been disappointed in this dealership. I have been a customer since 2013. Marilyn M More

The agent Tom did a great job to get my SUV on time for me to get my flight next morning. me to get my flight next morning. More

Service consultants are extremely cordial and create transparency about timeline of your vehicle’s repair. transparency about timeline of your vehicle’s repair. More

Extremely qualified staff who work tirelessly for you, you will not find a better place to take your vehicles!! you will not find a better place to take your vehicles!! More

I dropped my car for service at Sarasota Mercedes-Benz! Tom very professional and kindly! Tom very professional and kindly! More

Jim Foulkrod and his service team went the extra mile for me to finally diagnose a vexing randomly occurring issue with my infotainment system. I live a considerable distance from the dealership. Jim arran me to finally diagnose a vexing randomly occurring issue with my infotainment system. I live a considerable distance from the dealership. Jim arranged to have my car picked up and delivered to avoid me having to make another trip. Communication throughout the diagnostics and action taken to resolve based on findings were excellent. I really appreciate the great service. More

My customer service Rep was very polite and she was very easy to work with. I enjoyed working with her. easy to work with. I enjoyed working with her. More

This dealership is so much more helpful and better in all areas than the Tampa Florida dealership. areas than the Tampa Florida dealership. More

GOOD SERVICE FROM ALL. STARTING WITH THE ADVISOR ON MY EQS 450+. SO I AM WELL PLEASED. STARTING WITH THE ADVISOR ON MY EQS 450+. SO I AM WELL PLEASED. More

I had the liberty of having Thomas as my service advisor and he was amazing. Went far and beyond the call of duty, they all did. I will drive the extra miles to get my car serviced with them Thank you and he was amazing. Went far and beyond the call of duty, they all did. I will drive the extra miles to get my car serviced with them Thank you More