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Mercedes-Benz of Shreveport

Shreveport, LA

Overview
Reviews
4.3
51 Reviews
Call Dealership (318) 383-4500

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 51 reviews

April 05, 2024

I love Mercedes Benz of Shreveport. Customer service is top tier and fast and quick the wait was not long at all to get my car maintenance. Everyone was very friendly and made sure I wa More

by chakahill20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade
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Apr 10, 2024 -

Mercedes-Benz of Shreveport responded

Mercedes-Benz of Shreveport is thrilled to hear about your positive experience! We're glad that our top-tier customer service, fast maintenance service, and friendly staff made your visit comfortable and enjoyable. Thank you for your kind words and for choosing us for your car maintenance needs. We're here to help and look forward to serving you again in the future!

Helpful
March 28, 2024

Staff was AWESOME! !! Brought a used vehicle from them and they did not make me feel bad for it not being a Mercedes nor did they pressure me at all. 10 out of 10 would More

by Nuttman08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Starr
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Apr 03, 2024 -

Mercedes-Benz of Shreveport responded

Thank you for sharing your experience! We're glad to hear that you had a positive interaction with our staff and that we made you feel comfortable during your purchase. Providing a pressure-free and welcoming environment is important to us, and we're pleased that you would recommend us with such a high rating. We appreciate your business and your recommendation!

Helpful
March 28, 2024

Johnnie did an excellent job as my salesman. Probably the best I've ever dealt with More

by klusk74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Starr
Report | Print
Mar 30, 2024 -

Mercedes-Benz of Shreveport responded

That's fantastic to hear! We're thrilled that Johnnie provided you with an excellent experience as your salesman. Enjoy your new vehicle!

Helpful
March 28, 2024

Great experience ,salesman was very informative and everyone was so very helpful, Thanks Mercedes-Benz More

by ejohn.cjohn88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Starr
Report | Print
Mar 30, 2024 -

Mercedes-Benz of Shreveport responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

Cameron Rogers was excellent. I was very comfortable throughout the entire process. Love the new car. Thanks MB. More

by anilrama00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Rogers
Report | Print
Mar 30, 2024 -

Mercedes-Benz of Shreveport responded

It's fantastic to hear that you had a great experience and that Cameron provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 27, 2024

Service representative did an outstanding job, made sure I was fully informed. The only thing I didn't like is that the mechanic didn't lift the car up to drain the oil from the drain plug. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 03, 2024 -

Mercedes-Benz of Shreveport responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 27, 2024

Everyone is friendly and helpful. I would like to continue my service there but the price are too high. More

by pesky.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
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Apr 03, 2024 -

Mercedes-Benz of Shreveport responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 27, 2024

Everyone at this dealership is really great but Jada in service, is AMAZING! I am so happy I bought my Mercedes from this dealership! More

by Christi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Report | Print
Apr 03, 2024 -

Mercedes-Benz of Shreveport responded

That's wonderful to hear! We're thrilled that you had a great experience at our dealership, especially with Jada in service. We'll be sure to pass along your kind words to her. We appreciate your business and look forward to continuing to provide you with excellent service!

Helpful
March 22, 2024

Jada is the best! She is very personable and politely informative. Keep up the great work. More

by joanncarter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Report | Print
Mar 26, 2024 -

Mercedes-Benz of Shreveport responded

It's fantastic to hear that you had a great experience and that Jada provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
February 12, 2024

My service rep was very knowledgeable and helpful. She quickly answered all of my questions More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Rep
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Feb 13, 2024 -

Mercedes-Benz of Shreveport responded

We're delighted to hear that your service representative was knowledgeable and helpful, providing you with quick and accurate answers to your questions. We're here to help!

Helpful
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