Mercedes-Benz of Shreveport

Mercedes Benz of Shreveport provided prompt, professional service with a smile in immaculately clean surroundings. service with a smile in immaculately clean surroundings. More

Worst Service Advisor ever. Brought my car into service or had my car towed into service, Mr Lamar Jackson is never reachable no matter what time you. He’s either on break, on t Brought my car into service or had my car towed into service, Mr Lamar Jackson is never reachable no matter what time you. He’s either on break, on the phone, or dealing with another customer. He will choose to not call you back even when multiple other who answer th call tells me “I’ll tell him to give a call back”. You can wait an entire day and still receive no call back. I don’t know if he just treat Asian customer like that but all the reviews that says he awesome are non Asian customer! More

Exceptional customer service. Very welcoming environment and excellent experience. Lamar provide great quality service during my visit. Very welcoming environment and excellent experience. Lamar provide great quality service during my visit. More

M.B. Of Shreveport has Great customer service and the staff is very friendly! I love the fact that they wash your vehicle after servicing it. staff is very friendly! I love the fact that they wash your vehicle after servicing it. More

My advisor Lamar Jackson was awesome, he took care of me from start to finish ! from start to finish ! More

It was a great experience. Every one w as great and very helpful. Happy holidays Every one w as great and very helpful. Happy holidays More

The team members are attentive and courteous every time I visit. The customer service is superb and the complimentary snacks are your peace while you wait. visit. The customer service is superb and the complimentary snacks are your peace while you wait. More

First class sales and management. Simple purchase processs including looking at several different vehicles to find the one that best served our needs. Simple purchase processs including looking at several different vehicles to find the one that best served our needs. More

Haylee is a great communicator, she was clear on making sure I understood the services being done to the vehicle. sure I understood the services being done to the vehicle. More

This dealership is slow, never has loaners available, and is unorganized. Haylee Johnson is my service representative and she is amazing. She is the only service representative I will use there as the others is unorganized. Haylee Johnson is my service representative and she is amazing. She is the only service representative I will use there as the others are far from useful. She responds timely and professionally. I have dealt personally with two other service reps there and I’m so glad that I found Haylee Johnson instead. You walk into the service department and the reps are loudly talking about out of business subjects while laughing in front of guests. It’s unprofessional and I feel that Haylee Johnson is the only one that takes the position seriously. More