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Mercedes-Benz of Shreveport

Shreveport, LA

4.5
104 Reviews

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 104 reviews

September 06, 2025

I called late morning to schedule an oil change for today. They fit me in and made my day! Customer service from check in through taking me to my car! More

by mxschief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andie
Sep 13, 2025 -

Mercedes-Benz of Shreveport responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2025

This is our fourth vehicle from this dealership. Over the years, working with them for service has consistently been a good experience. Lamar was my service advisor this trip. He is attentive, perso More

by Neauxl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar, Brooke, Matthew
Sep 07, 2025 -

Mercedes-Benz of Shreveport responded

Hi Neauxl, thank you for such a positive review! We're thrilled you've had a great experience working with us over the years. We appreciate your loyalty and hope to continue providing you with top-notch service. Lamar is definitely an asset to our team, and we're glad he was able to assist you. Thank you for choosing our dealership for your vehicle needs.

August 28, 2025

Love love love this dealership. The workers are very polite, professional, and competent. They always provide 100 percent professionalism. More

by Shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jackson
Sep 01, 2025 -

Mercedes-Benz of Shreveport responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Had a really good experience here the parts people were very good on the phone had Wat I needed,n when I showed up shortly after the service dept.took over n got my new tire on n just a few moments serious More

by jfclinn750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Aug 30, 2025 -

Mercedes-Benz of Shreveport responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2025

Lamar is very personable and accommodating. Service was prompt and professional. Everyone I encountered was very friendly and helpful. Parts were ordered and received quickly. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Jackson (Buford)
Aug 30, 2025 -

Mercedes-Benz of Shreveport responded

Hi Scott, we're happy to hear you had such a positive experience with Lamar! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2025

Haley was very friendly and helpful. She offered shutter service. The driver Jade was very friendly and polite. Haley let me know when my vehicle was ready and washed. Thank you for tak More

by aliceb3350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Aug 27, 2025 -

Mercedes-Benz of Shreveport responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2025

The service was great and the lady that drove the shudder van was great and very friendly. More

by hentoneurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Cagle
Aug 26, 2025 -

Mercedes-Benz of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Aug 26, 2025 -

hentoneurel responded

Very satisfied

August 23, 2025

Top notch service, service rep, and sales rep. Always goes the extra mile. Highly recommend! More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar, Dylan
Aug 26, 2025 -

Mercedes-Benz of Shreveport responded

Hi Danielle, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

August 21, 2025

Everyone was very nice and helpful to me . I love the customer service. Thank you More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey was my advisor and Jade was my transportation,the service manager
Aug 25, 2025 -

Mercedes-Benz of Shreveport responded

Hi Tanya, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2025

Our service advisor Luther Buford was very knowledgeable, polite and professional. He made our experience a very positive one. More

by tommyegray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luther Buford
Aug 22, 2025 -

Mercedes-Benz of Shreveport responded

Hi, it's experiences like yours that really keep us motivated! If you have any questions, please give us a call. We're always happy to help!

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