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Mercedes-Benz of Shreveport

Shreveport, LA

Overview
Reviews
4.4
77 Reviews
Call Dealership (318) 383-4500

1330 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 77 reviews

December 11, 2023

Great service management process, got all of my work requests completed in small amount of time. Clean car to go home in. Great place. More

by emorris733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Shreveport responded

It's wonderful to hear about your positive experience with the service management process! Getting all your work requests completed efficiently and having a clean car afterward makes for a satisfying service visit. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Salesperson and sales manager were easy to work with and accepted my offer. Good experience. More

by knowbs1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alyssa Thompson.
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Nov 30, 2023 -

Mercedes-Benz of Shreveport responded

Congratulations on your new vehicle! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Repaired the problem as promised. Very helpful and friendly. No problems since the visit. Thank you. More

by harpervicky
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traci
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Nov 29, 2023 -

Mercedes-Benz of Shreveport responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

We had a great experience! Our Sales Rep, Austin, was fantastic. He was very helpful every step of the way. There were no high pressure sales tactics. Austin walked us through More

by Patcee2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Ralph, Dillon
Report | Print
Nov 11, 2023 -

Mercedes-Benz of Shreveport responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 09, 2023

Reliable. Prompt attention. Pleasant staff who make certain your needs are met. So, Highly recommend More

by Laura_omer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Report | Print
Nov 11, 2023 -

Mercedes-Benz of Shreveport responded

We are thrilled to hear that you had a prompt and reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

One of the best dealerships I’ve ever the pleasure of doing business with. The service is excellent! More

by fred1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trista
Report | Print
Nov 08, 2023 -

Mercedes-Benz of Shreveport responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

This dealership was awesome! I couldn’t be more pleased! Everyone I met was very Accommodating! Loved my salesperson. More

by patsyldunn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Lucas, Finance manager and Sales manager
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Nov 02, 2023 -

Mercedes-Benz of Shreveport responded

It's fantastic to hear that you had an awesome experience at Mercedes-Benz of Shreveport and that you couldn't be more pleased. Accommodating and friendly staff, including your salesperson, can make the car-buying experience truly enjoyable. Your positive feedback is much appreciated, and we are glad to hear that you loved your salesperson and the overall experience!

October 26, 2023

I’m driving my 5th car from Mercedes Shreveport. The availability of cars, my awesome Salesman, Ralph, the sleek cleanliness, and the staff are absolutely 5 star!! More

by Pegheacock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 02, 2023 -

Mercedes-Benz of Shreveport responded

It's fantastic to hear that you've purchased your 5th car from Mercedes Shreveport and that you've had such a positive experience. The availability of cars, along with your awesome Salesman, Ralph, the sleek cleanliness of the dealership, and the exceptional staff, all contribute to a 5-star experience. Your loyalty and positive feedback are much appreciated!

October 11, 2023

Nothing but kind, prompt and courteous service folks here at Mercedes-Benz Shreveport, so I will definitely be back. More

by Tashajriley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kambriah
Report | Print
Oct 12, 2023 -

Mercedes-Benz of Shreveport responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 06, 2023

Jada and staff were great. Friendly,professional, understanding, and kind. Terrific experience auto runs great! More

by Hollingsworth.jdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Report | Print
Oct 10, 2023 -

Mercedes-Benz of Shreveport responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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