Mercedes-Benz of Shreveport

This was my first experience with this dealership. I am very much impressed. My salesman, Nate Kolniak is first class. His knowledge of Mercedes Benz's is extensive. After selling me on their top of the very much impressed. My salesman, Nate Kolniak is first class. His knowledge of Mercedes Benz's is extensive. After selling me on their top of the line SUV, the GL 550, Nate located the exact color/equipment combination I was looking for in almost no time. He got the vehicle to the dealership precisely on the day I needed to take delivery. I was also pleased to meet my service advise, the finance manager and the general manager. I am looking forward to working with all of them. This dealerdhip has a great drop off/ delivery service for when your car needs service. This makes it possible for me to own a Mercedes Benz without living in a city with a dealership. Everyone I worked with at Holmes European was so very helpful and knowledgable. I have heard great things about these guys, and now I know first hand that it is true. I can't remember a more pleasant and enjoyable buying experience. This place is top down class! More

Without doubt the quality of the experience matched the quality of the Certified Used Mercedes Benz R 350 I purchased. Seriously, if trading in and purchasing a car is always this pleasant I feel like I h quality of the Certified Used Mercedes Benz R 350 I purchased. Seriously, if trading in and purchasing a car is always this pleasant I feel like I have done myself an injustice not doing business here before and possibly exclusively. I cannot share a more pleasant experience from start to finish and the pleasantries continue. I was in today to ask for some information concerning accessories and had 4 different people assist me and was introduced to the delightfull Anna Thomas, General Manager of Holmes European Motors. The genuinely friendly and warm attention seem even more so now that the purchase has been complete and they know I am out of the market for some time. Marvin who I bumped into first, dropped what he was doing and assisted me loacating a vehicle of the type I was looking for, then I find out he is the internet manager and not a floor sales person! Well he hooked me up with Nate Kolniak and everything I needed to know to assist my decision process was on the tip of Nate's tounge...man he knows his Mercedes Benz's! Once his help and knowledge led me to just the right vehicle the process of allowing me to purchase the car without being 'cattled' was comforting and relaxing...relaxing, when was purchasing a car relaxing for anyone? Greg Miciotto, the Pre Owned Inventory Manager, got involved and complimented me on how nice my 2007 Z71 Suburban trade in was!!!!! that's a lil different... and he made the deal quick, easy and painless...AND FAIR! I really felt like he gave me all he could for my car and sold me the 2007 lease turn in R 350 for a very fair price for an exceptionally nice car. It sounds crazy but I can't wait to do business with this group again...I doubt I will purchase any vehicle from another local dealer again...if they don't have what I'm looking for I'll put them on the job and wait...it really was that good of an experience. So for new or used, if you wish to enjoy the process as much as the fun of bringing a new vehicle home to the garage see Nate, Greg and the entire crew and you will know what I mean! Mike Soulié More

I went in to take a look at a new C230. I really hadn't decided exactly what I was going to buy. I was also considering the new Acura TL. Ben took some time with me and showed me some of the differences b decided exactly what I was going to buy. I was also considering the new Acura TL. Ben took some time with me and showed me some of the differences between the two also showed me some articles on the durability and the high resale value of the car. Mercedes has made a real commitment to the customer. I was pretty surprised by their road side assistance program. ( It's for the lifetime of the vehicle) <br>If I ever run out of gas they will come get me to a station for free.. <br>No matter if its me or my wife driving. You can't tell me that isn't impressive.<br><br>My overall experience was great. Ben has won a customer for life!<br><br> More