Mercedes-Benz of South Austin

Helpful and patient while we tried to figure out what model we wanted. Let us test drive several different models and answered questions about each vehicle’s features. model we wanted. Let us test drive several different models and answered questions about each vehicle’s features. More

I took my car for a routine maintenance and oil change. Jax is always so pleasant to work with, great communication and customer service throughout the whole process! Definitely recommend working with him! Jax is always so pleasant to work with, great communication and customer service throughout the whole process! Definitely recommend working with him! More

I recently had the pleasure of visiting Mercedes of South Austin and I must say, I was thoroughly impressed with the quick and efficient service I received. A special shout out to Kevin in the service depart Austin and I must say, I was thoroughly impressed with the quick and efficient service I received. A special shout out to Kevin in the service department as he went above and beyond to ensure my experience was nothing short of exceptional. His professionalism, attention to detail, and genuine care for customers made a significant difference. I highly recommend them for their outstanding service and commend Kevin for his excellent customer support! More

I had a fantastic experience with Mercedes-Benz of South Austin! From the moment I placed my order a few months ago, the service was top-notch. The team was incredibly helpful and kept me updated every step Austin! From the moment I placed my order a few months ago, the service was top-notch. The team was incredibly helpful and kept me updated every step of the way. When my car finally arrived, it was exactly what I had hoped for. Jaden the sales manager was just amazing, made everything so smooth and easy! Neiko was an exceptional salesman who went above and beyond! Emma, the finance manager, was exceptionally friendly and personable, making the whole process easy and fun! I highly recommend them for their excellent customer service and smooth ordering process, I could not have asked for a better experience!! Hands down the best Mercedes dealership in Texas!!! More

Most awful experience in my 40 years at the South Location. No communication, won't return calls when I need something. Haggled me for a deposit while out of town for a family emergency but wouldn' Location. No communication, won't return calls when I need something. Haggled me for a deposit while out of town for a family emergency but wouldn't return calls when I need them to or answer a question when I returned. Paint is peeling on hood only 3 months in and won't rectify it. Never Again at this dealer. More

Very dissatisfied with my entire experience. Sales representative was not knowledgeable about the vehicle that was being sold. Mileage was also falsely advertised. Management could have done muc Sales representative was not knowledgeable about the vehicle that was being sold. Mileage was also falsely advertised. Management could have done much better with remediating the situations that arose. Finance and contract execution was the most seamless. Unfortunately, would not recommend based on my experience. More

Had my first oil change and the service is great. Vince Anello is the best salesman ever. Vince Anello is the best salesman ever. More