Mercedes-Benz of South Austin

We truly appreciate the excellent service Imad Karaali provided. We had a car issue right at the beginning of our vacation, but Imad reassured us that we could still enjoy our trip and that our vehicle wo provided. We had a car issue right at the beginning of our vacation, but Imad reassured us that we could still enjoy our trip and that our vehicle would be ready when we return from our two week vacation. He kept us in the loop with regular updates on the repairs and let us relax and enjoy our vacation. Imad’s customer service skills are truly outstanding, and they perfectly match the white glove treatment we’d expect from Mercedes Benz. Thank you, Imad More

Always pleasant, always helpful, never in a rush. I never feel dread or the need to prep for battle going to see them as I have with other dealers. I never feel dread or the need to prep for battle going to see them as I have with other dealers. More

Great service with a fair transparent price. I will definitely be back when my GLA250 needs it . Keep up the great work Mercedes South! I will definitely be back when my GLA250 needs it . Keep up the great work Mercedes South! More

I recently had the pleasure of visiting Mercedes Benz of South Austin and I must say, I was thoroughly impressed with the quick and efficient service I received. A special shout out to Jose in the service d South Austin and I must say, I was thoroughly impressed with the quick and efficient service I received. A special shout out to Jose in the service department as he went above and beyond to ensure my experience was nothing short of exceptional. His professionalism, attention to detail, and genuine care for customers made a significant difference. I highly recommend them for their outstanding service and commend Jose for his excellent customer support! More

Very good service ans they take care from the customer. Good experience so far with our Sprinter. Good experience so far with our Sprinter. More

Fantastic customer service and support staff. Made the process extremely quick and easy and the attention to detail was incredible. Made the process extremely quick and easy and the attention to detail was incredible. More

Service Advisor did an excellent job of letting me know exactly what was the issue with my vehicle. Informed me that the diagnostic fee was free and gave me different dealership avenues to fix my vehicle. exactly what was the issue with my vehicle. Informed me that the diagnostic fee was free and gave me different dealership avenues to fix my vehicle. Great communication through out the process. More

The dealership was Friendly, responsive and attentive. I appreciate that a loaner was available to accommodate us. I appreciate that a loaner was available to accommodate us. More

Place is immaculate, personnel is very courteous and helpful and everyone willing is willing to assist. My Service Advisor is super helpful and always keeps me updated. helpful and everyone willing is willing to assist. My Service Advisor is super helpful and always keeps me updated. More

Kaitlyn at Mercedes-Benz is friendly, welcoming, and treats customers like family. Outstanding service every time. treats customers like family. Outstanding service every time. More