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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
840 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 840 reviews

September 17, 2023

The dealership continues to let me down! I thought it couldn't get any worse after my experience with my GLE 43 purchase, but your service department managed to do so. More

by Lram727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Solis
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Sep 19, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

September 16, 2023

This dealership is the worst. Saved my social security number for years to run a credit check when I was buying cash. Won’t take a car back within their return window. Sold me a c More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Son, Jenny, some other xxxxxxx I don’t remember.
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September 15, 2023

El personal es muy eficiente, las personas que atienden muy simpáticas, es el mejor deLer. More

by Patricia quiroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Sep 18, 2023 -

Mercedes-Benz of South Bay responded

Hola, nos alegra mucho leer una reseña tan excelente. Siempre nos esforzamos por brindar un servicio de atención al cliente excelente y personalizado. ¡Gracias de nuevo por la reseña!

September 14, 2023

Very satisfied with the service of my car and the Service Advisor Amilcar Mejía will refer friends for the excellent attitude of everyone working , Thankyou More

by italiap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
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Sep 17, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2023

Everyone was very helpful to make the process smooth and easy. I would definitely use them again for my next vehicle. More

by AMYH.ANDMYKIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
n/a
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Sep 17, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 12, 2023

The operation of service is not very efficient. Also, the service agent was not very courteous and polite. They have no sense of serving the high-end customers. they definitely are not compatible t More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny, Pablo
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Sep 17, 2023 -

Mercedes-Benz of South Bay responded

Hi Steven, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd like, please contact our General Manager at (310) 513-5300. We'd appreciate the chance to make your experience a positive one.

September 11, 2023

Mercedes Benz South Bay Torrance first impression was friendly on the phone and in person. The customer service with my car buying was top notch. The last impression with our car purchase was completely More

by trainerriza8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adena and Ab
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Sep 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 08, 2023

We have been very happy with Mercedes Benz of South Bay. Mercedez Loaner department is excellent. No problems with service department. Our service advisor Sonia G is awesome. She keeps you up to date on y More

by Laquintadeoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzalez
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Sep 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 08, 2023

Very efficient and service writer was very kind. Waiting area is nice and comfortable with amenity. More

by takashi.kato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Sep 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

I have always enjoyed working with this dealership because of the high quality of the sales & service Departments. More

by john9johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ziel
Report | Print
Sep 11, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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